Director of People & Culture

Four Seasons Hotels and Resorts • Nashville, TN

1d • Onsite

About The Position

The Director of People & Culture at Four Seasons Hotel Nashville is a key member of the Hotel Leadership Team, partnering with the General Manager and Planning Committee to drive the people strategy and support overall business objectives. The role leads the People & Culture Division and oversees all human resources functions across the hotel.

The Director is responsible for creating an exceptional employee experience and leading talent acquisition, employee engagement, learning and development, compensation and benefits, labor relations, and organizational effectiveness. The role develops people strategies aligned with business goals, supports a positive and inclusive workplace culture, and partners with department leaders to attract, develop, and retain talent. It also provides strategic guidance on performance management, succession planning, and organizational development; ensures compliance with employment laws, labor relations requirements, and company policies; and oversees workers' compensation, immigration, and employee relations programs. The Director uses HR technology and data analytics to improve processes and support decision-making, and collaborates with Four Seasons Hotel Denver and other stakeholders on efficiencies and best practices where appropriate.

This is a full-time, on-site leadership position with primarily daytime business hours and flexibility to work evenings, weekends, and holidays as business needs require. US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location; current Four Seasons managers may qualify for L-1 visa sponsorship.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 5–7 years of progressive Human Resources leadership experience within luxury hospitality or a similar service-focused environment.
• Strong knowledge of employment law, labor relations, talent management, and organizational development.
• Exceptional interpersonal, communication, and relationship-building skills with a high degree of emotional intelligence.
• Experience with HRIS platforms and leveraging technology to drive process improvements.
• US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location.

Nice To Haves

• SPHR, SHRM-CP, SHRM-SCP, or similar professional certification is strongly preferred.
• Previous experience in a mixed-use residential hotel environment is preferred.

Responsibilities

• Lead the People & Culture Division and oversee all human resources functions across the hotel.
• Develop and execute people strategies that support business goals and foster a positive, inclusive workplace culture.
• Partner with department leaders to attract, develop, and retain top talent.
• Champion employee engagement initiatives that promote a best-in-class employee experience.
• Provide strategic guidance on performance management, succession planning, and organizational development.
• Ensure compliance with employment laws, labor relations requirements, and company policies.
• Oversee compensation, benefits, workers' compensation, immigration, and employee relations programs.
• Drive learning and development initiatives that support career growth and leadership development.
• Utilize HR technology and data analytics to improve processes and support decision-making.
• Collaborate with Four Seasons Hotel Denver and other stakeholders to align efficiencies and best practices where appropriate.

Benefits

• Competitive salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• 401(k) Retirement Plan
• Opportunities for career growth and advancement within Four Seasons Hotels & Resorts
• Current Four Seasons managers may qualify for L-1 visa sponsorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Director