Director of Patient Access Services-Patient Financial Services-Corporate 42nd Street-Full-Time Days
About The Position
The Director of Patient Access will be responsible for creating and directing efficient systems for registration staff in the Emergency Department, Admitting, Same Day Surgery and Labor and Delivery. This position is responsible for directing and managing patient access and financial counseling for the hospital. The Director will collaborate with staff and leadership within the organization to drive standard processes and ensure consistency of practices as well as continuous process improvement within the Revenue Cycle domain. The Director will provide financial management, leadership and expertise in managing all details of assigned operations and works in conjunction with other departmental leadership. The Director fosters and promotes a culture of excellence in customer service to internal and external clients. Additionally, they will build trust and collaboration amongst the team by enhancing employee engagement, addressing performance results, and providing coaching and mentoring. This role also plays a key leadership role with the Health System Revenue Cycle Team, with involvement in decisions affecting all areas of the revenue cycle.
Requirements
- Leadership experience in patient access and financial counseling.
- Experience in managing registration staff.
- Ability to collaborate with staff and leadership.
- Expertise in revenue cycle management.
- Skills in financial management.
- Experience in fostering a culture of customer service.
- Ability to enhance employee engagement, address performance results, and provide coaching and mentoring.
- Experience in a health system revenue cycle team.
Responsibilities
- Creating and directing efficient systems for registration staff in the Emergency Department, Admitting, Same Day Surgery and Labor and Delivery.
- Directing and managing patient access and financial counseling for the hospital.
- Collaborating with staff and leadership within the organization to drive standard processes and ensure consistency of practices.
- Ensuring continuous process improvement within the Revenue Cycle domain.
- Providing financial management, leadership and expertise in managing all details of assigned operations.
- Working in conjunction with other departmental leadership.
- Fostering and promoting a culture of excellence in customer service to internal and external clients.
- Building trust and collaboration amongst the team by enhancing employee engagement, addressing performance results, and providing coaching and mentoring.
- Playing a key leadership role with the Health System Revenue Cycle Team, with involvement in decisions affecting all areas of the revenue cycle.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
