Director of Owned Asset Performance - Active Adult

Greystar•Arlington, TX

10d•$125,000 - $140,000•Remote

About The Position

The Director, Owned Asset Performance – Active Adult serves as a strategic and analytical partner to the assigned Director(s) of Operations, Owned Assets, providing high level operational, financial, and client support execution across a defined Active Adult portfolio. This role is designed to act as an extension of the Director of Operations—anticipating needs, preparing insights, managing data and reporting, and responding to client requests that align with ownership objectives and operational strategy. This position plays a critical role in translating operational direction into actionable analysis, ensuring disciplined execution, data integrity, and proactive portfolio oversight. The role does not replace leadership authority, but rather enhances velocity, preparedness, and decision support, allowing the Director of Operations to focus on strategic leadership, risk management, and client relationships. The ideal candidate is highly analytical, detail driven, financially fluent, and comfortable interfacing with ownership and internal stakeholders under direction. Role Distinction This role is not a people leader position and does not carry direct authority over regional or site teams. Instead, it functions as a high impact support and analytical layer, enhancing decision quality, responsiveness, and operational discipline for the Director of Operations responsible for Greystar’s owned Active Adult assets.

Requirements

7–10 years of experience in real estate operations, asset management support, finance, or analytical roles within multifamily or Active Adult housing.
Strong preference for experience supporting senior operational or asset leadership.
Bachelor’s degree in Finance, Real Estate, Business Administration, Accounting, or a related field preferred.
Advanced ability to interpret financial statements, operational metrics, and performance data with precision and insight.
Strong written and verbal communication skills with the ability to prepare client‑ready materials and executive‑level summaries.
Highly organized, detail‑oriented, and capable of managing multiple priorities, deadlines, and data streams simultaneously.
Demonstrated ability to operate with professionalism, confidentiality, and sound judgment when supporting client and leadership communications.
Understanding of Active Adult or age‑targeted housing operations is strongly preferred.

Responsibilities

Serve as the primary analytical resource supporting the Director of Operations across the Active Adult owned portfolio.
Compile, analyze, and synthesize key operational and financial performance data including occupancy, rent trends, delinquency, turnover, expense variances, NOI performance, and capital execution.
Prepare recurring and ad hoc reporting packages, dashboards, and executive summaries that clearly articulate performance drivers, risks, and opportunities.
Identify underperformance trends or anomalies and proactively flag findings with recommended discussion points or corrective actions.
Support asset improvement plans by tracking milestones, outcomes, and accountability metrics.
Assist in the preparation, review, and refinement of annual budgets, reforecasts, and ownership‑specific reporting for Active Adult assets.
Conduct variance analysis and trend forecasting to support data‑driven operational decisions.
Partner with Accounting and Operations to validate accuracy, timing, and alignment of financial reporting.
Support financial storytelling by translating complex financial data into clear, client‑ready insights aligned with investment objectives.
Prepare materials and talking points to support Director of Operations’ client conversations and internal leadership reviews.
Act as a secondary client support resource under the direction of the Director of Operations, responding to direct ownership inquiries related to reporting, performance data, operational initiatives, and follow‑up items.
Ensure timely, accurate, and professional responses to client requests, maintaining alignment with approved operational strategy.
Support preparation for client calls, asset reviews, site visits, and ownership meetings through organized materials, insights, and documentation.
Maintain ownership-facing documentation, action logs, and follow‑up tracking to ensure commitments are met and communicated effectively.
Support operational initiatives by tracking execution timelines, deliverables, and site‑level follow‑through.
Assist with coordination of cross‑functional partners (Accounting, Revenue Management, Marketing, Facilities, Development, etc.) to support portfolio initiatives.
Review key operational KPIs and site‑level reporting to ensure consistency, accuracy, and readiness for leadership review.
Help prepare materials related to operational audits, inspections, and compliance tracking, ensuring readiness and documentation integrity.
Maintain issue logs related to operational risks, compliance concerns, audits, and escalations under direction of the Director of Operations.
Track incident trends, open action items, and risk mitigation initiatives to ensure visibility and resolution.
Support documentation and follow‑up related to compliance, regulatory requirements, and internal operational standards.
Provide analytical and organizational support for special projects, asset repositioning efforts, operational pilots, and Active Adult‑specific initiatives.
Assist with due diligence support, underwriting inputs, and transition documentation as needed for owned assets.
Prepare data and analysis to support leadership decisions without overstepping authority or judgment reserved for the Director of Operations.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off.
All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.