Director of Outreach and Logistics (Captain)

San Juan County Public Hospital District No. 1•Friday Harbor, WA

55d•$105,000 - $144,000•Onsite

About The Position

The Director of Outreach and Logistics / Captain is a key leadership position responsible for the oversight, deployment, maintenance, and tracking of all operational assets, communications tools, responder equipment, and administrative support systems. This role assists the Assistant Chief of Operations and Training with the operation of the American Heart Association (AHA) Training Center by ensuring compliance with AHA guidelines, scheduling and teaching AHA courses, and coordinating resource availability. The Director of Outreach and Logistics / Captain also serves as backfill and on-call EMT or Paramedic, providing and supervising pre-hospital Basic Life Support (BLS) and, when credentialed as a Paramedic, Advanced Life Support (ALS) responses to 911 calls. Responders in this position are the first line medical supervision of incidents, responsible for establishing ICS and assigning tasks on complex emergency scenes. The Director will serve as a Captain, providing leadership in the field under ICS. Responders must have broad knowledge of medical protocols and procedures, especially for rural environments where hospital access may be limited, and be able to treat patients until higher levels of care are available.

Requirements

Must live or be willing to relocate to San Juan Island, unless permission to waive this requirement has been granted during the application process.
Possess WA State EMT with three years of experience, or WA State Paramedic with five years of experience.
Possess current AHA Basic Life Support (BLS) Provider.
Possess a Washington State Driver License in good standing in accordance with SJIEMS Policies and Procedures.
Complete agency approved driver training and maintain proficiency in operation of emergency vehicles within one month of hire.
Pass a drug screen, background check, medical exam, and physical ability test.
Work well with others in a variety of settings.
Possess a knowledge of emergency medical services principles and techniques.
Possess a knowledge of laws, regulations, and ordinances pertaining to emergency medical services.
Demonstrate a comprehensive knowledge of local medical protocols.
Obtain or provide documentation of required immunizations and vaccinations recommended for healthcare providers.
Do not possess any felony convictions restricting the maintenance of a healthcare provider credential.
ICS 100, 200, 700.
Complete Field Training and Evaluation Program, pass Medical Program Director protocols exam and field clearance (within 18 months of hire).
Obtain Wilderness EMT instructor (SOLO) credential (within 18 months of hire).
Obtain AHA BLS/HS Instructor credential (within 18 months of hire).
Obtain ICS 300 credential (within 18 months of hire).
Obtain AHA Safe Sitter Instructor credential (within 18 months of hire).
Obtain USCG Boat Captain or Boater Safety credential (within 18 months of hire).
Obtain Car seat and bike helmet credentials (within 18 months of hire).
Obtain WA State EMS Evaluator (ESE) credential (within 18 months of hire).
Complete Senior EMS Instructor (SEI) credential (within 24 months of hire).
Qualify to train instructors under AHA (within 24 months of hire).

Nice To Haves

Complete Hazardous Materials Awareness (HMA).
AHA Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) Provider or equivalent (EPC, PEPP).
NAEMT Prehospital Trauma Life Support (PHTLS) Provider or Tactical Emergency Casualty Care (TECC).
Emergency Vehicle Operator (EVOC, EVIP, CEVO, EVOS, EVDT).
American Heart Association, NAEMT, and/or WA State DOH EMS Evaluator.
Rescue experience and credentialing.
Rural EMS experience.
Fluent in conversational Spanish.
Associates degree, bachelor’s degree, and/or master’s degree.

Responsibilities

Oversight, deployment, maintenance, and tracking of all operational assets, communications tools, responder equipment, and administrative support systems.
Assist the Assistant Chief of Operations and Training with the operation of the American Heart Association (AHA) Training Center, ensuring compliance with AHA guidelines, scheduling and teaching AHA courses, and coordinating resource availability.
Serve as backfill and on-call EMT or Paramedic, providing and supervising pre-hospital BLS and ALS responses to 911 calls.
Provide first line medical supervision of incidents, establish ICS, and assign tasks on complex emergency scenes.
Serve as a Captain, providing leadership in the field under ICS.
Manage agency phones and contacts.
Manage facility, office, and operational supplies.
Serve as Quartermaster for all uniform purchasing.
Manage agency ferry passes, gas cards, and usage tracking.
Maintain wall display for responder pictures and mailbox areas.
Manage office equipment.
Manage accounts and permissions for software (ESO, Aladtec, Spillman, iSpy, Epic, Handtevy, etc.).
Implement Apple air tag tracking for key movable equipment.
Assign and oversee chores as needed.
Attend labor-management meetings and assist with planning for collective bargaining.
Schedule, organize, and execute outreach events.
Assist the Assistant Chief of Operations and Training with administration of the AHA Training Center, including instructor rosters, course scheduling and records, card issuance, and quality assurance.
Teach AHA CPR/FA, SOLO Wilderness Medicine, and Safe Sitter courses.
Manage agency car seats and bike helmets program.
Coordinate address sign post program.
Be on call 1-2 weeks a month as backup for high acuity calls and concurrent calls.
Operate within the Incident Command System on emergency calls.
Conduct emergency operations safely in accordance with agency policies and procedures.
Supervise, mentor, coach, and teach EMTs, Paramedics, and community members.
Represent mission and values in all activities.
Participate in continuing medical education courses and maintain EMT or Paramedic recertification criteria.
Perform high quality BLS or ALS care in accordance with MPD protocols.
Collaborate and cooperate with county partners, such as medical facilities, air service providers, Fire Districts, Sheriff’s Office, Emergency Management, Ferry Service, Parks Services.
Comply with all San Juan Island EMS Policies and Procedures.
Attend 75% of all required agency staff meetings.
Operate light duty emergency vehicles, including sedans and ambulances, in emergency conditions.
Complete written and electronic reports and forms.
Ensure confidentiality of patient protected healthcare information, agency systems accesses and processes, and staff professional development.
Participate in physical fitness activities to maintain physical readiness and health and wellness.
Problem solve with sound judgment, creativity and flexibility in complex incidents.
Maintain professionalism, rapport, composure, tact, and control during periods of high stress.
Ensure deadlines and program management deliverables are met.
Maintain operational and administrative readiness and cleanliness of all assigned resources during assigned shift.
Coordinate various logistics roles assigned to staff as outlined under appendix A.
Perform other duties as assigned.