Director of Operations - Napa, CA

Prime Physicians • Napa, CA

19h • Onsite

About The Position

This is a full-time, on-site leadership position overseeing 24/7 operations across three behavioral health programs at a Behavioral Health Treatment Center in Napa, California. The role involves managing a 70-bed facility, leading facility start-up, obtaining necessary licenses and certifications (DHCS residential licensing with detox authorization, Drug Medi-Cal certification, MHRC licensing), and supporting the County's LPS designation request. The Director of Operations will recruit, train, and supervise approximately 75-80 employees, ensure continuous staffing coverage, manage an annual operating budget of up to $10 million, oversee compliance with various reporting systems, and serve as the primary County contact. The position reports directly to Prime Physicians executive leadership and is responsible for maintaining operational, clinical, and regulatory compliance.

Requirements

• Minimum 3 years managing a California DHCS-licensed residential treatment program with full operational and budget responsibility as an Administrator, Program Director, Director of Operations or equivalent.
• Strong knowledge of DHCS licensing, DMC-ODS certification, documentation and ASAM Criteria.
• Experience managing multidisciplinary clinical and support teams in 24/7 residential settings.
• Government contract administration, budgeting, compliance and financial reporting.
• Clear fingerprint background check and no state or federal healthcare exclusions required.
• Applicable California facility licensing experience is mandatory.

Nice To Haves

• Active California professional license (LCSW, LMFT, LPCC or RN) preferred.
• Master's degree in Social Work (MSW), Marriage and Family Therapy (MFT), Public Health (MPH), Healthcare Administration (MHA) or Business Administration (MBA) preferred.
• Experience with facility start-up, licensing and LPS-designated programs preferred.
• Familiarity with SmartCare EHR, CalOMS and DATAR reporting preferred.
• Experience with MHRCs, psychiatric health facilities, crisis stabilization units or sobering centers preferred.
• Established relationships within Napa, Solano, Sonoma or Bay Area behavioral health networks preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Direct overall operations of a 70-bed Behavioral Health Treatment Center comprising three 24/7 programs.
• Lead facility start-up, DHCS residential licensing with detox authorization, Drug Medi-Cal certification, MHRC licensing and support the County's LPS designation request.
• Recruit, train and supervise approximately 75–80 employees through three program leaders and shared services.
• Maintain continuous staffing coverage, including an RN on every Sobering Center shift.
• Manage an annual operating budget of up to $10 million, County invoicing and required reporting.
• Oversee SmartCare, CalOMS and DATAR documentation and reporting compliance.
• Serve as the primary County contact and ensure required incident reporting within 24 hours.
• Report directly to Prime Physicians executive leadership and maintain operational, clinical and regulatory compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director