Director of Operations

BCR Environmental•Jacksonville, FL

9d•Onsite

About The Position

BCR Environmental Corporation is seeking a Director of Operations to lead the execution and delivery of complex capital equipment, wastewater treatment, biosolids processing, and industrial infrastructure projects across North America. This role serves as the operational leader responsible for aligning outsourced manufacturing, field services, construction activities, commissioning, and aftermarket support to ensure successful project delivery. The Director of Operations will oversee the full project lifecycle from contract initiation through commissioning and project closeout, ensuring projects are delivered safely, on schedule, within budget, and in alignment with customer expectations and company profitability objectives. This individual will be responsible for developing scalable operational processes, managing resource allocation, implementing Lean Six Sigma methodologies, establishing KPI-driven management systems, improving project execution performance, and driving a culture of operational excellence and continuous improvement throughout the organization. The ideal candidate combines strong operational leadership with extensive experience managing engineered equipment projects, industrial construction activities, subcontractors, manufacturing partners, and customer relationships. This position requires a hands-on leader capable of navigating complex technical projects while building the systems, processes, performance metrics, and teams necessary to support BCR’s continued growth.

Requirements

Bachelor’s degree in Engineering, Construction Management, Business Administration, Building Sciences, or a related technical discipline
Minimum of 8 years of progressive leadership experience in operations, project management, construction management, industrial services, capital equipment, or infrastructure environments
Minimum of 3 years leading multidisciplinary teams responsible for project delivery, field operations, or industrial infrastructure execution
Demonstrated experience leading operational excellence and continuous improvement initiatives within capital equipment, industrial manufacturing, EPC, or project-based environments
Proven ability to develop KPI-driven operating systems, performance dashboards, standardized processes, and data-driven decision-making practices
Demonstrated experience managing large, multi-million-dollar engineered equipment, industrial construction, or infrastructure projects commissioning and closeout
Strong understanding of project scheduling, budgeting, forecasting, contracts, procurement, subcontractor management, change management, and project controls
Demonstrated experience with contract administration, change order management and holding suppliers and customers accountable to agreed contract terms and conditions.
Experience leading field operations, equipment installation, startup, commissioning, and customer handoff activities
Strong financial and business acumen, including project profitability, forecasting, budgeting, and resource planning
Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Microsoft Project
Ability to manage multiple priorities and perform effectively in a fast-paced, project-driven environment
Excellent leadership, communication, negotiation, and problem-solving skills
Willingness to travel throughout North America
Fluent spoken and written English
Successful completion of a background check and drug screening as part of the hiring process
Valid Driver’s License and ability to travel to customer sites and vendor locations
Eligibility to work in the United States without sponsorship

Nice To Haves

Six Sigma certification (Green Belt minimum; Black Belt preferred) with demonstrated success applying Lean Six Sigma methodologies
Experience within wastewater treatment, biosolids processing, environmental technologies, resource recovery, or industrial process industries
EPC (Engineering, Procurement, and Construction) or GC (General Contractor) project delivery experience
Familiarity with rotating equipment, thermal processing systems, dryers, augers, screw conveyors, blowers, pumps, motors, gearboxes, and related mechanical systems
Experience managing construction subcontractors and field installation teams
Experience utilizing Smartsheet
Experience scaling operational organizations within rapidly growing project-based businesses

Responsibilities

Lead operational activities across, field service, commissioning, aftermarket support, and project execution functions
Develop and implement operational strategies, processes, and performance metrics that improve efficiency, scalability, project delivery, and profitability
Lead the company’s operational excellence strategy by implementing Lean Six Sigma principles, standardized operating procedures, KPI-driven management systems, and continuous improvement initiatives
Utilize operational data, analytics, and performance metrics to identify inefficiencies, perform root cause analysis, optimize workflows, improve resource utilization, and drive measurable improvements in safety, quality, schedule adherence, profitability, and customer satisfaction.
Establish operational KPIs and reporting systems to monitor project performance, staffing utilization, customer satisfaction, safety, quality, and financial outcomes
Partner with executive leadership to support strategic planning, operational growth initiatives, organizational development, and resource allocation
Develop and improve operational workflows, project execution standards, and resource planning processes that support organizational growth
Foster a culture of accountability, collaboration, continuous improvement, safety, and customer service excellence
Oversee operational coordination with outsourced manufacturing, fabrication, and equipment suppliers
Ensure production schedules, quality requirements, engineering deliverables, and delivery timelines support project commitments
Monitor supplier performance and implement corrective actions when required
Support strategic vendor selection, contract management, and strategic supplier relationships
Direct field operations, subcontractor management, startup and commissioning efforts
Ensure compliance with company safety policies, environmental regulations, customer requirements, and applicable industry standards
Support field troubleshooting efforts and operational handoff to customers following project completion
Drive continuous improvement within field service, commissioning, and aftermarket operations
Provide occasional operational support during critical startup and commissioning activities
Partner closely with Applications Engineering, Sales, Project Engineering, Finance, Manufacturing Partners to ensure alignment and continuous improvement of efficiency
Drive operational standardization and process improvements that support growth and repeatable project execution
Improve communication and alignment across all project stakeholders
Assist in developing scalable operational systems and infrastructure to support continued company expansion
Lead, mentor, and develop project managers, field personnel, and operational staff
Support recruiting, workforce planning, succession planning, and leadership development initiatives
Build organizational capabilities necessary to support company growth and expanding project volumes
Establish clear performance expectations, accountability measures, and employee development plans
Foster a high-performance culture focused on execution excellence, teamwork, safety, and customer satisfaction