Director of Operations CA

GT Independence

3d•Hybrid

About The Position

The Director of Operations – California oversees operational performance, service excellence, and team leadership across GT Independence’s programs in these states. This leader ensures high-quality fiscal intermediary services, drives regional growth, manages teams in a fast-paced home care environment, and ensures compliance with each state’s program requirements. The ideal candidate brings senior-level home and community-based services and/or agency operations experience, including recruiting, staffing, caregiver workforce management, and deep knowledge of the complexities within home and community-based services.

Requirements

Minimum 5+ years of director or senior-level experience in home care, home health, personal care, staffing, or similar high-turnover care industries.
Deep understanding of agency operations including recruiting, staffing, scheduling, workforce management, and employee retention.
Strong leadership skills with the ability to build resilient and effective teams.
Excellent communication, problem-solving, and analytical capabilities.
Proven ability to work under pressure while meeting deadlines and managing competing priorities.
Ability to build positive relationships with individuals from diverse backgrounds and abilities.
Proficient in Microsoft Office applications and general digital tools.

Nice To Haves

Experience managing multi-site or multi-state operations strongly preferred.

Responsibilities

Regional Operational Leadership
Strategic Planning & Regional Growth
Team Development & Workforce Leadership
Agency, Partner & Stakeholder Relations
Quality, Compliance & Continuous Improvement
Promotes and upholds GT’s mission, values, and culture across all states within the region.
Performs other responsibilities as assigned.