Director of Operations

State of Illinois•Springfield, IL

1d•$120,000 - $130,000•Hybrid

About The Position

The Illinois Prisoner Review Board is seeking to hire a driven, innovative Director of Operations for our Operations Unit. The Director of Operations is a senior leader directly under the Chief of Staff and will perform a variety of complex, specialized administrative duties for the Unit, serving as a bridge between the Board and the agency. This position is dynamic in nature, balances multiple competing priorities, and plans, organizes, directs, and evaluates the day-to-day operations, workflows, and efficacy of the agency’s Operations Unit. Must be comfortable with verbal and written communication, disseminating information to diverse populations, implementing policies and procedures across the Unit, and providing training to Board Members and Commissioners. The ideal candidate will have an adaptive management style and also be able to work with Board Members, other members of PRB senior staff, and other agencies within State Government. We invite all qualified candidates interested in public safety to apply.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in criminal justice, law, public administration, and/or business administration.
Requires four (4) years of progressively responsible administrative experience in a public or business organization.

Nice To Haves

Prefers five (5) years of experience supervising professional staff.
Prefers at least one (1) year of project management experience using continuous improvement/process improvement methods such as Lean, Six Sigma, Total Quality Management, Value Stream Mapping, or similar.
Prefers four (4) years of professional experience developing policies and procedures.
Prefers three (3) years in a management role in a unionized workforce/workplace.
Prefers two (2) years providing training for internal and external stakeholders.

Responsibilities

Serves as Director of Operations under the direction of the Chief of Staff of the Prisoner Review Board (PRB).
Provides administrative direction and oversight to PRB staff engaged in case management supporting the functions and operations of the agency.
Provides administrative direction and oversight for training and quality assurance for Board Members, and Commissioners.
Serves as full-line supervisor.
Represents the Board in meetings with other internal State stakeholders (e.g. IL Department of Corrections or Governor’s Office) and participates in meetings with external stakeholders at the request of the Chief of Staff.
As a member of the senior leadership team, provides input into Board-level policy discussions.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.