Director of Operations

SOL Mental Health • Quinte West, ON

8d • Onsite

About The Position

At SOL Mental Health, we're not just building another clinical practice—we're redefining what’s possible in mental healthcare, and that starts with exceptional people like you. As an early-phase organization with ambitious goals, we offer something rare: the chance to truly own your function and make a lasting impact on an industry that desperately needs innovation. Your Contributions Matter Here We understand that exceptional mental healthcare requires more than just talented clinicians. It demands a foundation of operational excellence, innovative thinking, and robust support systems—areas where your expertise becomes invaluable. At SOL, you'll find: True ownership opportunities in a growing organization where your ideas can become organizational standards Direct access to passionate executive leadership committed to building both an exceptional service and an exceptional workplace Career development pathways that evolve as we grow, with opportunities emerging faster than in established organizations Cross-functional collaboration that exposes you to multiple aspects of healthcare innovation and practice management Why Building Something New Matters Building a leading mental health practice is challenging—we don't pretend otherwise. But when passionate professionals unite under a common mission, exceptional things happen. Your contributions at SOL won't disappear into the machinery of a large organization; they'll visibly shape our practices, culture, and success.

Requirements

• Bachelor’s degree in business, healthcare administration, or related field preferred
• 5–7 years of healthcare operations experience, ideally multi-site, with a track record of growth and new site openings
• Proven leader with strong communication skills and ability to build, develop, and motivate teams
• Data-driven, with the ability to translate insights into action and drive results through effective delegation
• Comfortable in fast-paced, evolving environments with a strong understanding of healthcare compliance and regulations

Responsibilities

• Lead and develop high-performing teams through hiring, coaching, and retention
• Oversee multi-site operations (8–15 locations), ensuring strong clinical, financial, and patient outcomes
• Partner with clinical and business leaders to drive recruiting, growth, and market expansion
• Use KPIs to guide performance, optimize workflows, and improve efficiency
• Manage staffing, scheduling, and coverage to maximize access and utilization
• Foster a collaborative, accountable culture while ensuring compliance and clear communication

What This Job Offers

• Job Type: Full-time
• Career Level: Director