Director of Operations - Prime Line

US Foods•Fort Lauderdale, FL

1d•$115,000 - $175,000•Onsite

About The Position

The Director, Operations - Prime Line is responsible for the overall operational performance of the Prime Line distribution network. The role provides strategic leadership and direction to deliver service, safety, quality, productivity, and financial results, while developing high-performing leadership teams and driving accountability. The Director partners across functions to execute business strategies that support growth, customer satisfaction, and long-term organizational success. The position oversees operational and financial performance across Prime Line locations, including labor, distribution, inventory flow, service levels, and operating costs. It develops network strategies, leads continuous improvement and turnaround initiatives, builds leadership capability and succession plans, strengthens customer experience and service delivery, and ensures compliance with regulatory requirements, company policies, food safety standards, and workplace safety expectations. The Director leads business reviews and change initiatives, reports performance insights to executive leadership, and directly supervises operations leadership at all Prime Line locations. This is an onsite, office-based role in a Prime Line environment, with up to 75% travel. The role may receive an annual incentive plan bonus and long-term incentive program. The expected base salary is $115,000–$175,000, depending on relevant experience, education, skills, function, location, and other applicable factors.

Requirements

10 years of progressive leadership experience in supply chain operations, including leadership of warehouse and/or transportation operations.
7 years of people leadership experience with demonstrated success leading and developing operations leaders.
Proven success in P&L ownership, strategic planning, and operational execution.
Demonstrated success delivering results across safety, quality, productivity, and employee retention metrics.
Ability to lead through organizational complexity and influence outcomes across functions and locations.
Strong understanding of business strategy, operating models, capacity planning, and financial principles.
Strong analytical skills, including interpreting data, identifying trends, and translating insights into actionable business strategies.
Strong executive presence and communication skills, with the ability to build credibility and influence senior leaders and cross-functional partners.
Ability to lead geographically dispersed teams and develop leaders.
Ability to foster cross-functional collaboration and drive alignment across a matrixed organization.
Bachelor’s degree in Business, Operations Management, Supply Chain Management, or another relevant field, or equivalent work experience.
Willingness to travel up to 75%.

Nice To Haves

Experience leading multiple geographically dispersed sites.
Experience in foodservice, distribution, logistics, or a similarly complex operating environment.
Advanced degree.

Responsibilities

Provide strategic leadership for Prime Line locations and drive execution against safety, service, productivity, quality, and financial objectives.
Own operational and financial performance across Prime Line locations, optimizing labor, distribution, inventory flow, service levels, and operating costs.
Collaborate cross-functionally to align operations with enterprise goals.
Oversee turnaround strategies for underperforming locations and promote continuous improvement.
Develop and execute network strategies that support growth, operational scalability, and long-term business performance.
Hire, manage, develop, coach, and mentor Operations teams and leaders across Prime Line locations.
Build leadership capability through talent development, succession planning, performance management, and career development.
Conduct performance reviews and address performance that does not meet expectations.
Champion initiatives that enhance customer experience through operational excellence.
Use Operations Excellence insights and feedback to drive innovation in service delivery.
Align operational strategies with customer and Prime Line Supply Chain expectations.
Lead initiatives to improve customer service performance, delivery execution, and customer satisfaction.
Partner with Sales, Supply Chain, Merchandising, and Customer Service teams to align operations with customer expectations and business priorities.
Ensure compliance with regulatory requirements, company policies, food safety standards, and workplace safety expectations.
Lead business reviews, present performance insights to executive leadership, and develop action plans to address risks and opportunities.
Drive associate engagement through leadership, recognition, and communication, fostering accountability, transparency, and operational integrity.
Lead organizational change initiatives and operational transformations to support business growth and evolving customer needs.
Perform other duties as assigned by the manager.