Director of Operations

Reeder Distributors, Inc.•Fort Worth, TX

1d•$110,000 - $140,000

About The Position

Reeder Distributors is seeking an experienced Director of Operations to oversee daily operational activities across multiple departments and ensure safe, efficient, and profitable execution of business objectives. The position provides leadership and direction to department managers and operational teams responsible for fuel distribution, lubricant delivery, dispatch, tank operations, field service, and support functions. The Director of Operations drives operational excellence through leadership, process improvement, performance management, KPI analysis, safety compliance, and cross-functional collaboration. The role focuses on improving workflows, developing employees, and aligning operational goals with company objectives. It also collaborates with executive leadership on budgeting, operational planning, P&L review, strategic initiatives, policy development, and long-term business growth.

Requirements

Previous leadership experience overseeing operations teams in fuel distribution, transportation, logistics, field service, industrial services, or related industries.
Experience managing supervisors, managers, and cross-functional teams.
Strong understanding of operational KPIs, reporting, and performance management.
Experience developing and implementing SOPs, processes, and operational improvements.
Knowledge of DOT, OSHA, environmental, and workplace safety requirements.
Ability to analyze operational data and implement corrective action plans.
Strong leadership, communication, decision-making, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced operational environment.

Nice To Haves

Experience overseeing fuel, lubricant, transportation, or petroleum-related operations.
Experience managing large teams across multiple departments.
Budgeting and P&L experience.
Continuous improvement or process improvement experience.

Responsibilities

Provide daily leadership and communication across fuel distribution, lubricant delivery, dispatch, tank building, tank service, field operations, and support teams.
Lead, coach, and develop a workforce of approximately 60 employees, including department managers, drivers, dispatchers, technicians, tank builders, and support personnel.
Establish expectations, accountability standards, and performance objectives for operational teams.
Monitor, analyze, and report KPIs, including on-time delivery, productivity, customer satisfaction, customer retention, inventory utilization, operational efficiency, and department performance.
Develop, implement, and continuously improve standard operating procedures across operational areas.
Identify operational challenges, analyze trends, and implement solutions to improve safety, efficiency, productivity, and performance.
Oversee compliance with DOT, OSHA, environmental regulations, Chevron Quality Standards, and company safety policies and procedures.
Partner with Safety leadership to promote a strong safety culture, reduce risk, and ensure compliance.
Lead daily operational meetings, cross-department communication initiatives, and weekly management updates.
Manage workforce planning, including staffing levels, employee development, performance management, and succession planning.
Conduct employee coaching conversations, performance evaluations, corrective actions, and leadership development initiatives.
Evaluate workflows and lead continuous improvement projects focused on routing efficiency, cost reduction, productivity, and service quality.
Collaborate with executive leadership on budgeting, operational planning, P&L review, strategic initiatives, policy development, and long-term business growth.
Support customer relationships by ensuring operational teams deliver reliable, high-quality service.
Perform additional duties as assigned based on business needs.