Director of Operations Hospice & Palliative Care

OSF HealthCare•Hamburg, IL

4d•Onsite

About The Position

The Director Operations Hospice & Palliative Care is responsible for the leadership and operational performance of all hospice operations, including both clinical care and non-clinical services delivered to patients. The Director is responsible for achieving Operational Excellence goals, Clinical Excellence outcomes and financial targets. The Director advances Outpatient Palliative Care, assures collaboration across the continuum of One OSF and is a visible service excellence champion ensuring patients receive timely access to OSF Hospice care, as the provider of choice.

Requirements

Bachelors Degree
5 years progressively more responsible work experience in home health or hospice
3 years leadership experience
Excellent interpersonal and communication skills
Solid computer skills, including proficiency with Microsoft software
Strong analytical and problem solving skills, with the ability to be detail oriented

Nice To Haves

Bachelor's Degree in clinical area or Master's degree with focus on clinical area or healthcare administration such as MBA, MPH or MSN
Knowledge and experience with state, federal and Joint Commission regulations
Hospice leadership experience
Successful record of project management and team leadership
Strong public speaking and influential skills which portray expertise and resource sharing in leading Hospice operations toward results-oriented outcomes

Responsibilities

Leadership and operational performance of all hospice operations, including clinical care and non-clinical services.
Achieving Operational Excellence goals.
Achieving Clinical Excellence outcomes.
Achieving financial targets.
Advancing Outpatient Palliative Care.
Assuring collaboration across the continuum of One OSF.
Serving as a visible service excellence champion.
Ensuring patients receive timely access to OSF Hospice care.