Director of Operations - Behavioral Health

Evoraa Healthcare•Brentwood, TN

2d•Onsite

About The Position

Provides leadership as the operational “face” of the facility for all constituents, including clients, staff, family members, and providers. This role supervises various operational staff and works collaboratively with the clinical team to ensure smooth facility operations and client support.

Requirements

High School Diploma required
Three years of experience in operations management
Microsoft Office, including Outlook, Excel and Word
Collaborative and must be able to work in a team environment.
Able to balance competing demands and maintain effective working relationships with staff and clients.

Nice To Haves

Bachelors degree preferred

Responsibilities

Directly supervises all behavioral health staff either through a BHT supervisor or directly.
Ensures adequate BHT staffing through scheduling.
Works with HR and BHT supervisor to interview and hire new BHT staff.
Trains BHT staff with assistance of BHT supervisor and Client Care Coordinator.
Supervises Client Care Coordinator with the intake process.
Develops and executes operational strategy based on client needs.
Assists the clinical team with admissions.
Works collaboratively with the clinical team to provide client support.
Supervise Maintenance Tech in maintaining vehicles and facility.
Complete and maintain evacuation plans for facility.
Complete regular inspections of facility for safety and maintenance issues.
Identifies and prioritizes operational objectives and potential risks and provides leadership and guidance to the team leads to implement, track and measure success and mitigate risks.
Ensure compliance with state and federal regulations related to substance use disorder and/or mental health treatment facilities.
Performs or delegates responsibilities such as responding to inquiries, providing supplies for staff, inventory, coordinating maintenance of equipment and vehicles, and arranging coordination of care with providers.