Director of Operations and Finance

DT Global • Ottawa, ON

6d • Hybrid

About The Position

The Director of Operations & Finance is a member of the SKALA Senior Leadership Team and is accountable for the leadership, performance and integrity of SKALA’s operational platform. This covers finance and compliance, people and culture, procurement and administration, ICT, office management and work health and safety, event support and travel, across the Jakarta office and SKALA’s twelve provincial locations.
The Director sets the direction for operational services and ensures they are efficient, compliant and responsive to the delivery needs of the Implementation, MERL & Performance, Knowledge Management & Partnerships and Planning & Quality teams. The role is responsible for ensuring that operational systems, policies and procedures are fit for purpose, compliant with DT Global and DFAT requirements, and supportive of GEDSI and locally led development principles.
The Director oversees the coordination and performance of the three units under their leadership (Finance & Compliance, People & Culture, and Procurement & Admin), ensuring effective planning, teamwork and quality delivery. The Director is accountable to the Team Leader for operational outputs and works closely with the DT Global Contractor Representative to ensure work plans, systems and decisions align with DT Global, DFAT and Commonwealth requirements.
The position requires the judgement to balance compliance with responsiveness in a dispersed operating environment, and the ability to translate corporate and donor requirements into practical systems that program teams can use.

Requirements

• Tertiary qualifications in finance, accounting, business administration, project management, international development or a related discipline.
• At least 15 years of experience leading operations, finance, human resources, procurement and grants management functions for large and complex development programs.
• Demonstrated experience with DFAT or comparable donor funded projects at senior leadership level.
• Experience leading the digitalisation or automation of operational systems, such as ERP, workflow or management information systems.
• Accomplished in leading and managing staff in a dynamic and dispersed implementation environment, including operations teams based across multiple offices, with a focus on collaboration, performance and quality assurance.
• Strong understanding of risk management, safeguarding (including child protection and PSEAH), fraud prevention and compliance frameworks.
• Working knowledge of Indonesian labour, tax and regulatory requirements as they apply to donor-funded programs.
• High-level interpersonal and cross-cultural skills, with the ability to develop and maintain relationships with a diverse range of stakeholders.
• Excellent communication skills in English, including the ability to explain compliance requirements clearly to technical and non-technical audiences.

Nice To Haves

• Ability to communicate in Bahasa Indonesia.
• Professional accreditation in project management.
• Knowledge of Indonesia’s decentralisation history and processes.

Responsibilities

• Leadership, performance and integrity of SKALA’s operational platform (finance and compliance, people and culture, procurement and administration, ICT, office management and work health and safety, event support and travel).
• Setting the direction for operational services to ensure they are efficient, compliant and responsive to delivery needs.
• Ensuring operational systems, policies and procedures are fit for purpose, compliant with DT Global and DFAT requirements, and supportive of GEDSI and locally led development principles.
• Overseeing the coordination and performance of the Finance & Compliance, People & Culture, and Procurement & Admin units.
• Ensuring effective planning, teamwork and quality delivery within the operational units.
• Accountability to the Team Leader for operational outputs.
• Working closely with the DT Global Contractor Representative to ensure alignment of work plans, systems, and decisions with DT Global, DFAT, and Commonwealth requirements.
• Balancing compliance with responsiveness in a dispersed operating environment.
• Translating corporate and donor requirements into practical systems for program teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior