Director of Nursing (DON)

Trinity Health • Springfield, MA

5d

About The Position

The Director of Nursing is responsible for managing the facility’s daily clinical operations to ensure high-quality, resident-centered nursing care. The role coordinates activities to achieve strong quality outcomes and indicators, leads the Quality Assurance/Performance Improvement program, ensures regulatory compliance in clinical matters, leads the clinical team in creating and managing a budget, and directs the infection control program. The position includes an on-call requirement.

The Director of Nursing conducts daily rounds to assess residents and evaluate care plans, and works one shift per month as a licensed nurse to evaluate clinical care delivery systems. The role oversees staff recruitment, development, performance management, and competency assessments; leads resident care planning and quality improvement; manages admissions and clinical reporting; develops clinical policies and procedures; and oversees emergency protocols, regulatory participation, state-required programs, MDS compliance, and department budgeting.

The role is primarily indoors and involves frequent kneeling, crouching, reaching, lifting, sitting, walking, and bending. The position requires the ability to move or carry at least 25 pounds and may require assisting with resident evacuation during emergencies.

Requirements

• Bachelor of Science in Nursing (BSN).
• Valid Registered Nurse (RN) license in Massachusetts.
• Superior written and verbal communication and presentation skills appropriate to audience comprehension.
• Demonstrated ability to develop and implement a budget.
• Ability to see, hear, and smell, or use prosthetics that enable these senses to function adequately for the position.
• Ability to speak, read, and write English in an understandable manner.
• Ability to push, pull, move, or lift at least 25 pounds to a height of at least 3½ feet and carry or move that weight at least 10 feet.
• Ability to assist in the evacuation of residents in emergency situations if necessary.

Nice To Haves

• Three years of supervisory experience.
• Long-term care experience.
• Knowledge of The Joint Commission and DPH standards.

Responsibilities

• Conduct daily rounds to assess residents and evaluate the effectiveness of clinical care plans.
• Work one shift per month as a licensed nurse to evaluate clinical care delivery systems.
• Ensure the effectiveness of the infection control program.
• Interview, hire, orient, develop, evaluate, and take corrective action with staff as appropriate.
• Complete annual and other required staff performance appraisals and competency assessments.
• Review staff compliance with in-service requirements and self-development programs, and ensure staff development supports skill growth.
• Lead the care planning process and ensure holistic, resident-centered care.
• Monitor quality indicators and coordinate quality improvement with each house Clinical Support Team.
• Plan, implement, and maintain records for the quality assurance/continuous quality improvement program.
• Manage admissions.
• Create and review key reports monthly from the Electronic Medical Record.
• Develop clinical policies and procedures with clinical team members.
• Review emergency management protocols and conduct drills, reviews, and education as needed.
• Participate in meetings recommended by regulatory agencies, including DPH, OSHA, and The Joint Commission.
• Manage the state-required MMQ program and ensure MDS regulatory compliance and monitoring of MDS data collection and submission.
• Maintain the department budget and order equipment and supplies as needed.
• Identify financial vulnerabilities and recommend cost reductions as needed.
• Be available on call.

Benefits

• Paid holidays and generous paid time off (PTO).
• Opportunity to receive pay daily through DailyPay.
• Referral program.
• Up to $4,000 in annual tuition reimbursement.
• Discounts with major vendors, including AT&T, Verizon, Ford Motor Company, General Motors, and Quicken Loans.
• Day-one low-cost medical, dental, and vision insurance plans.
• Lower-cost medical services at facilities within Trinity Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Director