Director of National Program Implementation

Ampact•Minneapolis, VA

15h•Onsite

About The Position

Drive regional consultation and implementation of national strategies related to member experience and site partnerships. Ensure consistent, high-quality execution of AmeriCorps programming across regions.

Requirements

Bachelor’s degree or equivalent combination of education and experience
5+ years of progressively responsible experience in program management, education, workforce development, or nonprofit leadership.
3+ years supervising staff or leading project teams.
Demonstrated experience designing and implementing training, development, or engagement strategies.
Experience building and maintaining community or site partnerships.

Responsibilities

Lead the design and implementation of member engagement, training, development, retention, and recognition strategies aligned with national standards.
Build systems and infrastructure to advance member career pathways, including career exploration opportunities, professional skill-building (resume, interview, certification), and sector-based experiences.
Collect and respond to member feedback to continuously improve experiences and outcomes.
Track and analyze member and alumni career data, connecting success stories and workforce pathways to funding and revenue opportunities.
Serve as a primary resource and coach for regional teams implementing member experience and site partnership strategies.
Lead execution of site engagement processes including onboarding, training, agreements, monitoring, and compliance.
Provide tools, coaching, and best practices to regional staff to strengthen site relationships and resolve partnership challenges while ensuring fidelity to national standards.
Use data to identify trends, challenges, and opportunities, and collaborate with national leadership to refine strategies.
Report on member experience, site partnership outcomes, and career development progress to senior leadership.
Supervise staff and project leads, providing clear direction, coaching, and accountability to achieve strategic and performance goals.
Other Duties as Assigned