Director of Technology Implementation

Newpark Drilling Fluids LLC • Katy, TX

1d

About The Position

The Director of Technology Implementation is responsible for directing multiple disciplines including the implementation of new technology, sales and marketing, client relationships, and technical services, with a strong focus on building and managing external client relationships. This role involves managing a specific scope of work, as well as the direction, control, and utilization of a staff of professionals and support personnel. The Director recognizes customer problems and provides technical answers and solutions, requiring strong technical knowledge of the company’s products. Key responsibilities include developing and delivering customer technical presentations and advising on training requirements for internal and external clients regarding product-specific technology, science, tools, and equipment. Ultimately, this position is accountable for meeting company strategic objectives within assigned areas and provides input to technology and product development based on market intelligence from the client base. The Director also handles special projects as assigned.

Requirements

• Bachelor’s Degree in Engineering, Math, Physics, Geophysics, or educational equivalent.
• 12 years related experience with 6 years in a managerial position.
• Able to speak, understand, write, and read the English language.
• Intermediate working knowledge of Microsoft Word, Excel, and PowerPoint.
• Basic working knowledge of computers, internet, and e-mail.
• Polished individual, professional appearance, and demeanor.
• Commitment to excellence and high standards.
• Ability to effectively interact with all levels within the organization, as well as vendors, other professionals, customers, and industry professionals in a professional and dignified manner.
• Ability to make successful presentations to individuals and/or groups at all levels, both externally and within the organization.
• Self-motivated and ability to excel with minimum supervision.
• Strong knowledge of the current supplier trends/markets.
• Advanced knowledge of completions and drilling fluids composition, usage, design, and application.
• Good understanding of completions and drilling fluids business and factors affecting buyers’ decision process.
• Excellent interpersonal skills, both with external customers and internal management and employees.
• Strong organizational, problem-solving, and analytical skills; strategic thinker.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proven leadership and business acumen skills.
• Demonstrated ability to supervise and motivate subordinates, if required.
• Excellent written and verbal communication skills.
• Able to lead, direct and manage personnel.
• Coach and guide personnel toward improved performance.
• Inspire innovation and continuous quality improvement.
• Serve as a positive role model.

Responsibilities

• Drives successful rollout of new technology products and services to existing and potential customers, with focus on delivering company tactical priorities.
• Works closely with Operational personnel and customers to ensure fluids technology offering aligns with business and technology priorities, standards, and goals.
• Promotes, supports, and publishes technical papers and case histories, documenting company technical achievements.
• Acts as company primary focal point for formal business partnerships with other technology providers, as required.
• Manages external client relationships around technology engagement.
• Develops and delivers customer presentations.
• Provides feedback on areas of focus for future technology development.
• Increase knowledge sharing with external clients through Marketing.
• Increase knowledge sharing internally through mentoring and stewardship of regional Technical Service Engineers.
• Liaises with Product Line and Laboratory function to ensure Technology implementation is robustly supported with technical data and marketing documentation.
• Provides technical support to company projects worldwide.
• Interacts with Business Unit Leaders and Technical personnel to assess training, product, and fluid systems requirements.
• Provides technical support to opportunities for business expansion (i.e. New Country Entry).
• Raise Company profile through active engagement in Industry Forums, such as SPE, AADE, IADC.
• Updates Senior Management on a regular basis on Technology Highlights, opportunities, developments, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees