Director of Mobile Crisis Intervention

Eliot Community Human Services • Danvers, MA

4d • $100,000 - $105,000 • Onsite

About The Position

Eliot Community Human Services is seeking a Director of Mobile Crisis Intervention (MCI) to lead services within the CBHC Urgent Care team. The ideal candidate will be a licensed behavioral health professional with significant supervisory experience in crisis services. This role requires strong clinical leadership, a comprehensive understanding of mental health systems, and the ability to guide multidisciplinary teams in providing strengths-based, community-oriented care. Excellent communication, crisis management, and system coordination skills are essential for ensuring seamless service delivery.

Requirements

• Master’s degree in social work or counseling, with corresponding independent licensure (LICSW / LMHC)
• Four years of clinical experience, two of which were in a supervisory role.
• Expertise providing behavioral health and crisis services to individuals, children and families with solid understanding of the mental health system and services available.
• Valid driver’s license and reliable transportation.

Responsibilities

• Direct and manage the daily operations, administrative oversight, clinical functions and service delivery of MCI services.
• Develop and maintain a team that is able to respond to the needs of families and individuals during a psychiatric crisis, while ensuring that the treatment is strengths-based, individualized, child-centered, family-focused, community based, multi-systemic, and culturally competent.
• Train, assist and monitor a staff of Director of Triage, Master’s Level clinicians, Bachelor’s Level clinicians and Family Partners ensuring their proficiency in the fundamentals of the wraparound service model.
• Train, assist and monitor all staff in crisis assessment, development of safety plans.
• Develop and maintain strong relationships with other providers of individual, youth, and family services in the community to strengthen referral stream both inside and outside of Eliot.

Benefits

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

What This Job Offers

• Job Type: Full-time
• Career Level: Director