Director Of Memory Care

Atria Senior Living • CA-Glendale, CA

6d

About The Position

The Director of Memory Care, referred to in the posting as the Life Guidance Director, ensures that the Company’s philosophy is implemented in the community’s Life Guidance neighborhood and maintains a positive, energetic environment for residents with dementia. The role manages and supervises clinical and non-clinical Life Guidance staff, organizes and delivers programming around the clock, oversees staff training and performance, and manages the Life Guidance Program budget. The Director builds relationships with residents and their families, serves as the community’s dementia care expert, supports sales and outreach activities, and collaborates with community leaders and departments to support resident care and programming. The position may also provide direct assistance with residents’ Activities of Daily Living and requires driving to social and other destinations.

Requirements

• Associate or bachelor’s degree in Social Services, Behavioral Health, Therapeutic Recreation, Nursing, or a related field.
• Two to four years of experience caring for people with dementia and developing and facilitating activity programs.
• Knowledge of dementia disease processes, related changes in individuals’ ability to function, and adaptive strategies that help maintain residents’ abilities.
• Experience facilitating family and caregiver support programs.
• Experience performing budget analysis, review, and control.
• Past experience supervising staff.
• Strong verbal and written communication skills.
• Good computer skills, including virtual communication tools such as Microsoft Teams.
• Valid driver’s license.
• Must meet and comply with Company motor vehicle policy standards.

Nice To Haves

• Experience as a manager with a specialized dementia program is preferred.

Responsibilities

• Ensure the Company’s philosophy is implemented and practiced in the Life Guidance neighborhood.
• Maintain a positive and energetic environment for residents with dementia.
• Manage and supervise clinical and non-clinical Life Guidance staff, including the LGRSA and LGPS.
• Schedule and delegate assignments; provide direction, feedback, support, and training; complete performance reviews, including input on pay adjustments; recruit and hire staff; and provide corrective action consistent with company policy.
• Schedule clinical and non-clinical staff for their assigned shifts.
• Organize and execute daily Life Guidance programming, ensuring required calendar programs are implemented 24 hours a day, seven days a week.
• Work with the Support Center to provide community-specific programming options.
• Ensure Life Guidance staff complete New Hire Orientation within the required timeframe.
• Lead and assist staff, encourage learning, and model appropriate approaches and communication techniques.
• Conduct the monthly dementia in-service for all staff and maintain records of completed training.
• Build relationships with new residents using appropriate onboarding tools and assessments.
• Manage and maintain the Life Guidance Program budget using the virtual checkbook.
• Maintain supportive relationships with residents’ families and caregivers.
• Serve as the community’s dementia care expert and support the Community Sales Director by promoting referrals, giving tours, encouraging online reviews, and participating in outreach events.
• Collaborate with Engage Life on community-wide programming.
• Partner with the Resident Service Director on clinical matters, community and professional contacts, and resident-care issues.
• Partner with Culinary Services to ensure table settings, procedures, and timely distribution of daily snacks.
• Partner with the Resident Services Director to develop a schedule that provides coverage throughout the community.
• Deliver and attend required training, including virtual learning sessions and monthly Director meetings.
• Drive a personal and/or Company vehicle from the community to social and other destinations.
• Provide direct support with residents’ Activities of Daily Living as needed.
• Collaborate with community leaders on the Resident Needs Review and represent Life Guidance residents.
• Interview, hire, train, develop, and evaluate all non-clinical staff.
• Perform other duties as needed and/or assigned.

Benefits

• Paid holidays and PTO.
• Community employees may receive annual anniversary rewards, depending on classification; reward amounts vary by location.
• Health, dental, vision, and life insurance.
• Retirement savings plan with a 401(k) employer match.
• Tuition reimbursement for U.S.-based communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree