Director of Memory Care

Sterling•Lake Mary, FL

About The Position

The Director of Luminations leads Grand Living’s memory care program and works to enhance the experience of residents and their families. The role provides leadership, training, and mentoring to staff in the memory care environment on the specialized Luminations® program and its “entering their world” approach. The director oversees the Luminations® Neighborhood, including Facets, Fitness, Housekeeping, Culinary, and Health and Wellness, and holds weekly meetings with each department. In collaboration with the Director of Health and Wellness, the Director develops and implements an individual service plan for each resident addressing quality of life and quality of care. The director serves as a family advocate and point of contact regarding residents’ daily needs and care, communicating in a friendly, courteous, helpful, timely, and professional manner consistent with The Sterling Touch™ and focused on resident satisfaction. The position operates under the general guidance of the Executive Director and follows community standards, processes, procedures, practices, and philosophy. The Facets™ program includes activities such as theater, art, music, fitness, education, event planning, and recreation. The ideal candidate participates in delivering a well-rounded program suited to residents’ needs and expectations and can share ideas for developing a wellness-centered program.

Requirements

  • High school diploma or GED required.
  • Ability to obtain any government-required license or certificate for working in a Memory Care Assisted Living community.
  • Leadership experience and problem-solving skills to manage behavioral health needs and end-of-life care associated with advancing dementia.
  • Ability to read, write, and understand English to communicate with residents and employees.
  • Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull, and work continuously without sitting for extended periods.
  • Ability to lift or carry up to 40 pounds.

Nice To Haves

  • Bachelor’s degree highly preferred.
  • Five or more years of experience managing a memory care program in a senior living environment highly preferred.
  • Certified Dementia Practitioner preferred.
  • Understanding of or experience with state-specific regulation, education, and training regarding dementia care.
  • Willingness and ability to participate in delivering a well-rounded, refined activities program suited to residents’ needs and expectations.

Responsibilities

  • Lead the memory care staff through training and mentoring on the Luminations® program.
  • Oversee the Luminations® Neighborhood, including Facets, Fitness, Housekeeping, Culinary, and Health and Wellness.
  • Hold weekly meetings with each department in the Luminations® Neighborhood.
  • Work with the Director of Health and Wellness to develop and implement an individual service plan for each resident addressing quality of life and quality of care.
  • Act as family advocate and point of contact for communication about residents’ daily-life needs and care.
  • Communicate with residents and families in a friendly, courteous, helpful, timely, and professional manner consistent with The Sterling Touch™.
  • Participate in the execution of the Facets™ program, including activities such as theater, art, music, fitness, education, event planning, and recreation.
  • Develop or contribute ideas for a wellness-centered program for residents.
  • Follow community standards, processes, procedures, practices, and philosophy under the guidance of the Executive Director.

Benefits

  • Competitive compensation.
  • Full benefits package for full-time employees.
  • Paid Time Off: 120 hours in the first year, increasing to 160 hours in the second year and continuing to build with length of service; part-time staff earn PTO at lesser rates.
  • Affordable medical, dental, vision, and other insurance options.
  • 401(k) with a 4% company match on a 5% contribution.
  • Automatic life insurance and AD&D coverage for all team members.
  • Employee assistance program (EAP).
  • Free employee meals, subject to eligibility requirements.
  • Access to Grand Spa & Fitness facilities at designated times.
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