Director Of Memory Care

Atria Senior Living • NY-Lynbrook, NY

11d

About The Position

The Director of Memory Care, identified in the description as the Life Guidance Director, ensures that the Company’s philosophy is implemented in the Life Guidance neighborhood. The role maintains a positive, energetic environment for residents with dementia and oversees the daily Life Guidance program, including its required activities and continuous implementation throughout the week.

The director supervises clinical and non-clinical Life Guidance staff, manages scheduling and assignments, provides direction and training, and handles recruiting, hiring, performance reviews, and corrective action as applicable. The role also supports residents and families, serves as the community’s dementia care expert, manages the program budget, and collaborates with community leaders and departments on resident care, programming, dining, and staffing coverage. Driving to social and other destinations and assisting residents with activities of daily living may be required.

Requirements

• Associate or Bachelor’s degree in Social Services, Behavioral Health, Therapeutic Recreation, Nursing, or a related field.
• Two to four years of experience caring for people with dementia and developing and facilitating activity programs.
• Knowledge of dementia disease processes, associated changes, their effects on residents’ ability to function, and adaptive strategies that help maintain residents’ abilities.
• Experience facilitating family and caregiver support programs.
• Experience performing budget analysis, review, and control.
• Past experience supervising staff.
• Strong verbal and written communication skills.
• Good computer skills, including virtual communication tools such as Microsoft Teams.
• Valid driver’s license.
• Must meet and comply with Company motor vehicle policy standards.

Nice To Haves

• Experience as a manager with a specialized dementia program is preferred.

Responsibilities

• Ensure the Company’s philosophy is implemented and practiced in the Life Guidance neighborhood.
• Maintain a positive and energetic environment for residents with dementia.
• Manage and supervise clinical and non-clinical Life Guidance staff, including the LGRSA and LGPS; schedule and delegate assignments; provide direction, feedback, and training; conduct performance reviews; and recruit, hire, and provide corrective action consistent with company policy.
• Schedule clinical and non-clinical staff for their appropriate shifts.
• Organize and execute daily Life Guidance programs, ensure required activities on the daily calendar are implemented 24 hours a day, seven days a week, and work with the Support Center on community-specific programming options.
• Ensure Life Guidance staff complete New Hire Orientation within the required time frame.
• Model appropriate approaches and communication techniques to lead, direct, assist, and encourage staff learning.
• Conduct the monthly dementia in-service for all staff and maintain training completion records.
• Build relationships with new residents using the appropriate onboarding tools and assessments.
• Manage and maintain the Life Guidance Program budget using the virtual checkbook.
• Maintain supportive relationships with residents’ families and caregivers, and facilitate family and caregiver support programs.
• Serve as the community’s dementia care expert and support the Community Sales Director by promoting referrals, giving tours, encouraging online reviews, and participating in outreach events.
• Collaborate with Engage Life on community-wide programming.
• Partner with the Resident Service Director on clinical-related matters, community and professional contacts, resident-care issues, and staffing coverage throughout the community.
• Partner with Culinary Services to ensure table settings and procedures are correct and daily snacks are distributed on time.
• Deliver and attend required trainings, including virtual learning sessions and monthly Director meetings.
• Drive a personal and/or Company vehicle from the community to social and other destinations.
• Provide direct assistance to residents with activities of daily living as needed.
• Collaborate with community leaders on the Resident Needs Review (RNR) as the staff representative for Life Guidance residents.
• Interview, hire, train, develop, and evaluate all non-clinical staff.
• Perform other duties as needed and/or assigned.

Benefits

• Paid holidays and PTO.
• Annual anniversary rewards may be available to community employees depending on classification; reward amounts vary by location.
• Health, dental, vision, and life insurance.
• Retirement savings plan with 401(k) employer match.
• Tuition reimbursement for U.S.-based communities.
• Benefits enrollment varies by employee classification.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree