Director of Memory Care

QSL Management•Miramar Beach, FL
•$70,000 - $74,000

About The Position

QSL Management is seeking a compassionate and creative Director of Memory Care for The Blake at Miramar Beach. The role focuses on enriching the lives of memory-impaired residents through individualized engagement, thoughtful programming, and empathetic leadership. The Director leads Memory Care operations and staff, supports continuity of care, ensures regulatory compliance, and promotes residents’ dignity, safety, emotional wellbeing, and social engagement. The position also oversees activity programming, family communication, employee training, resident records, and coordination with wellness leadership and external care resources. The listed salary is $70,000–$74,000.

Requirements

  • Meet applicable state and federal requirements for the position through one of the listed pathways: be a Licensed Practical Nurse and/or Registered Nurse in good standing with the Board of Nursing; be a Certified Dementia Care Practitioner and/or Montessori Dementia Care Practitioner with congregate-care leadership experience; or be a recreational therapist, social worker, or care manager with direct experience using positive management techniques for challenging dementia-related behaviors.
  • LPN certification required.
  • At least 2 years of experience working with seniors, preferably in memory care, long-term care, or healthcare settings.
  • High school diploma or GED required.
  • Excellent communication skills and ability to interact effectively with residents and community personnel.
  • Ability to maintain a high level of confidentiality.
  • Genuine desire to serve memory-impaired seniors.
  • Working knowledge of Microsoft Word, PowerPoint, and Publisher for calendar creation.
  • Safe driving record that must be maintained.
  • Skills in building life stations, craft planning, design, creativity, and innovative activity development.

Responsibilities

  • Represent the Memory Care Neighborhood in daily staffing meetings and support communication between wellness and memory care staff across shifts.
  • Maintain compliance with state and federal regulations; participate in regulatory surveys and reviews, respond to state information requests within required time limits, and notify leadership of agency requests.
  • Adhere to the Resident Bill of Rights and promote dignity and respect among residents and caregivers.
  • Lead or attend in-service and monthly staff meetings, and meet state training requirements for the position.
  • Maintain knowledge of fire and disaster plans and emergency responsibilities; report to work according to schedule and company policies, including during severe weather.
  • Expand knowledge of activity programs for older adults with moderate to severe memory impairments in long-term care settings.
  • Maintain an organized Memory Care Department filing system and control expenses for activity supplies, durable medical equipment, and engagement vendors.
  • Observe safety practices and delegate duties to qualified staff according to state law and regulations.
  • Recognize changes in residents’ conditions, report them promptly to the Director of Wellness, communicate with families as appropriate, and notify physicians per company policy.
  • Collaborate with the Director and Assistant Director of Wellness to develop personalized service plans; document care, monitor health status, ensure social worker services are provided, and connect families with information and support groups.
  • Manage resident move-ins, advocacy meetings, and care plan meetings with residents and families in accordance with state and company guidelines.
  • Deliver a structured daily activity program that supports joy, compassion, and creativity and is appropriate for people with dementia and/or Alzheimer’s disease.
  • Lead, train, and assign activity programs to Personal Assistants on each shift, including the Reunion program under the direction of the Director of Wellness.
  • Oversee the monthly Memory Care calendar and ensure daily use of all aspects of the QSLM Walk With Me program.
  • Ensure proper daily use of the iN2L program, including activities and individualized one-on-one profiles.
  • Manage monthly family communications, including newsletters featuring prior-month activities, photos, and upcoming events, in accordance with QSL Management expectations.
  • Use Memory Care progress notes and communication forms accurately and promptly.
  • Orient and train new employees, monitor monthly computerized training completion, and ensure required Alzheimer’s care training is completed and documented in personnel files.
  • Consult with wellness leadership about whether residents need external resources such as home health, outpatient rehabilitation, hospice, or durable medical equipment, or discharge to a higher level of care.
  • Immediately respond to suspected, alleged, or actual resident abuse, neglect, or exploitation according to company policy and state regulations.
  • Coordinate elopement drills as required by state regulations, promote resident safety, and implement fall-prevention programs.
  • Provide follow-up, intervention, and supervision for residents with recent changes in condition and document actions taken.
  • Promote and assist residents participating in memory enhancement and performance improvement programs.
  • Ensure resident charts are current and organized and maintain a clean environment that promotes wellbeing.
  • If a licensed nurse, assist with resident weight documentation per service plans and physician records; under the Director of Wellness, oversee and perform medication passes as needed and train new nurses, medication aides, and medication technicians according to state and company expectations.

Benefits

  • Competitive pay
  • Excellent benefits package
  • Supportive, team-oriented work environment
  • Opportunities for professional growth in a rapidly expanding organization
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