Director of Memory Care

HarborChase of Boynton•Boynton Beach, FL

About The Position

The Director of Memory Care oversees non-licensed operations in Memory Care and is responsible for resident safety and well-being. The role manages resident safety, life enrichment programs, non-licensed care, dining and social settings, and an appropriate dementia-supportive environment. The Director serves as an Alzheimer’s trainer, support group facilitator, and family advocate, and is responsible for a pleasant living environment for residents and a positive workplace for associates. The position supervises Memory Care associates and partners with the Director of Resident Care on resident admissions, Person Centered Care reviews, non-licensed activities of daily living, and resident condition changes. It also develops and documents Life Enrichment programs, supports family partnerships and volunteers, helps with resident transitions, and ensures required safety rounds and emergency procedures. The Director responds to concerns, reports accidents, follows safety and infection-control requirements, and pursues further education in Alzheimer’s disease and related disorders.

Requirements

Bachelor’s degree preferred; equivalent education and experience may qualify, subject to state requirements.
One to two years of related experience and/or training, or an equivalent combination of education, experience, and staff management.
Previous experience caring for seniors in an assisted living or nursing home environment.
Supervision and management experience sufficient to supervise staff.
Ability to effectively supervise a diverse employee work group.
Experience using Microsoft Office and Outlook; basic typing skills.
Ability to communicate effectively with management, associates, residents, family members, and outside contacts.
Ability to calculate figures and amounts to manage supply and expense budgets.
Basic CPR and first aid training.
Knowledge of current federal and state laws pertaining to assisted living and/or memory care communities.
Ability to make independent decisions.
Passion for working with and around senior citizens.
For positions in Florida companies, successful completion of a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse is required.

Nice To Haves

Training in dementia care or Alzheimer’s disease is strongly preferred.
Bachelor’s degree is preferred.

Responsibilities

Supervise and direct Memory Care associates.
Maintain life enrichment programs that support residents’ individual preferences and capabilities.
Maintain safe, secure, and supportive environments in personal and congregate areas.
Maintain a positive, non-clinical social model and homelike environment.
Interview residents and families before admission and partner with the Director of Resident Care in reviewing admissions.
Complete Person Centered Care reviews for all newly admitted residents.
Partner with the Director of Resident Care to ensure residents’ non-licensed activities of daily living are met.
Train associates and model expectations for successful resident dining experiences.
Respond to resident, family, and associate concerns appropriately, promptly, and courteously.
Develop and execute a Life Enrichment calendar and document programs daily.
Oversee the Memory Care Family Partnership volunteer program.
Ensure associates conduct resident rounds every two hours or as required for safety.
Assist with resident admissions, transfers, and discharges.
Recognize changes in residents’ conditions and report them to the Director of Resident Care.
Immediately report resident accidents to the Director of Resident Care.
Understand and communicate fire and emergency procedures, hazardous materials and MSDS, and community safety precautions.
Ensure compliance with Universal Precautions, infection-control standards, hazardous-waste policies, blood-borne pathogen requirements, and safety rules.
Pursue education and development in Alzheimer’s disease and related disorders.
Work safely and alertly, and take ownership of associate and resident safety.
Disclose medications that might impair the ability to perform the job safely or competently.
Lead by example through servant leadership and the CORE Values; encourage teamwork and promote company philosophy.
Attend required community meetings and participate in Life Enrichment activities when able.
Complete required HRA University courses, if applicable.
Perform required duties promptly and on a regular, predictable basis.
Understand how to report a missing person through the Safe Return program or equivalent and understand fire evacuation steps.
Help maintain a safe and secure environment for community residents.
Perform other tasks or assignments as requested by the Executive Director.