Director of Memory Care

Life Care Services • Woburn, MA

13d

About The Position

Delaney at the Vale is seeking a Director of Memory Care to lead its Heartfelt Connections™ Memory Care Program. The role oversees memory care programming and operations while collaborating with residents, families, physicians, nursing leadership, and interdisciplinary team members to support residents living with dementia and memory-related conditions. The Director helps create individualized, meaningful engagement and a positive environment that promotes residents’ dignity, purpose, wellbeing, and quality of life.

The Director supports resident care and clinical outcomes by collaborating on assessments and care and service plans, monitoring changes in residents’ conditions, communicating updates, and participating in care conferences, transitions, evaluations, and service plan reviews. The role also serves as a resource and advocate for families, providing proactive communication, education, and guidance.

This leadership position includes training, coaching, and mentoring memory care staff, and fostering a culture of compassion, accountability, and continuous improvement. The Director champions whole-person wellness across emotional, social, spiritual, intellectual, physical, and environmental dimensions. The position has a Monday–Friday schedule with a Manager on Duty weekend rotation.

Requirements

• Memory care leadership experience.
• Experience overseeing resident service plans and interdisciplinary care planning.
• Strong background in family communication and physician collaboration.
• Knowledge of dementia care best practices and programming development.
• Certification or licensure in accordance with state requirements.
• Excellent communication, relationship-building, and organizational skills.
• Passion for coaching and developing high-performing teams.

Nice To Haves

• Degree in Nursing, Social Services, Therapeutic Recreation, or a related field preferred.
• LPN licensure strongly preferred.

Responsibilities

• Direct and oversee memory care programming and operations in alignment with the Heartfelt Connections™ philosophy.
• Develop individualized engagement opportunities that promote residents’ dignity, purpose, and quality of life.
• Create an enriching environment for residents, families, and team members.
• Collaborate with nursing leadership to ensure resident assessments, service plans, and care plans reflect resident needs.
• Monitor residents for changes in condition and communicate appropriate updates to families, healthcare providers, and interdisciplinary teams.
• Partner with physicians, clinical providers, and family members to support resident wellbeing and continuity of care.
• Participate in care conferences and assist with resident transitions, evaluations, and service plan reviews as needed.
• Serve as a resource and advocate for residents and families.
• Communicate proactively with families about resident wellbeing, engagement, and changing care needs; provide support, education, and guidance related to dementia.
• Lead ongoing education and training for memory care team members.
• Coach, mentor, and support staff in delivering person-centered dementia care.
• Promote a culture of compassion, accountability, and continuous improvement.
• Help ensure residents experience emotional, social, spiritual, intellectual, physical, and environmental wellness.

Benefits

• Medical, dental, and vision insurance.
• Generous PTO package.
• Company-paid life insurance.
• 401(k) with company match.
• Complimentary employee meals.
• Ongoing professional development and career advancement opportunities.
• Collaborative leadership team and supportive culture.
• Daily Pay option available.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed