Dir of Maintenance

Elegance•Bala Cynwyd, PA

9d•Onsite

About The Position

The Director of Maintenance is responsible for overseeing all aspects of the maintenance and housekeeping departments to ensure the property is well-maintained, safe, and meets resident satisfaction. This role involves managing preventative maintenance programs, coordinating with contractors, ensuring compliance with codes and regulations, managing staff, and handling resident requests and emergencies.

Requirements

Experience in preventative maintenance programs for various equipment (HVAC, fire alarm, generator, etc.).
Ability to conduct property walk-throughs and identify maintenance needs.
Experience coordinating with engineering contractors and vendors.
Knowledge of work order prioritization and completion standards.
Understanding of local, state, and federal building codes, SDS, OSHA, EPA regulations, and fire codes.
Experience in interviewing, hiring, evaluating, coaching, and terminating staff.
Ability to manage staff labor within a budget.
Skills in apartment turnover tasks such as patching, painting, and carpet cleaning.
Experience with landscaping, snow removal, and trash removal.
Proficiency in inventory control for supplies, parts, and equipment.
Knowledge of plumbing and electrical problem assessment and correction.
Familiarity with Safety Data Sheets (SDS) and handling hazardous chemicals.
Ability to assess property damage and file claims.
Capability to respond to resident or community emergencies.
Understanding of maintaining office, shop, and mechanical areas to company standards.
Commitment to ensuring safe working practices and managing unsafe actions.
Ability to foster teamwork and take initiative.
Must be able to perform other duties as assigned or needed.

Nice To Haves

Experience discussing move-in and move-out issues with an Executive Director.
Familiarity with Safety Committee Standards.

Responsibilities

Follows a wide preventative maintenance program designed to keep all equipment in good working order, including HVAC, fire alarm, emergency call, generator, kitchen equipment, irrigation, sprinkler systems, and outside walkways.
Conducts quarterly walk-throughs to identify areas of concern and those needing attention. Coordinates engineering contractors and vendors, ensuring insurance and licenses are current.
Prioritizes and completes work orders to meet the standards of the management company, owners, and resident satisfaction, including all safety hazards identified by walk-throughs.
Coordinates compliance with local, state, and federal building codes, SDS, OSHA, EPA regulations, and fire codes.
Responsible for interviewing, hiring, evaluating, coaching, and terminating all staff within Maintenance and Housekeeping departments.
Responsible for the quality of work of housekeepers and other personnel in Maintenance.
Schedules and monitors all staff labor within the building's budget.
Reviews all apartments when a resident moves out and determines what needs to be done to make it ready for a new resident, including patching and painting walls and cleaning carpets.
Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal.
Maintains inventory control for all general supplies, parts, and equipment for necessary repairs and maintenance.
Maintains all required engineering files.
Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem, working within the legal scope of local and state codes.
Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and takes necessary precautions.
Assesses property damage and files property damage claims in accordance with company policy.
Responds appropriately to resident or community emergencies by assisting as needed.
Maintains office, shops, and mechanical areas within company standards.
Ensures they and any employees reporting to them work in a safe manner and that unsafe actions are managed, compliant with Safety Committee Standards.
Assists the Executive Director with investigations, return to work, and management of injured workers in case of workplace injuries.
Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions that assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
Performs other duties as assigned or needed.