Director of Life of Enrichment

Covenant Living•Golden Valley, MN

About The Position

The Director of Life Enrichment leads and manages life enrichment services and programming to meet the needs and interests of residential living residents, create consistency across levels of care, and support the principles of LifeConnect. The role directs and evaluates staff, services, and programming across life enrichment, community outreach, volunteer management, educational and cultural opportunities, on-campus communications, fitness, barber and beauty services, and transportation. The Director works collaboratively with campus leadership and teams across departments and levels of care. The Director connects residents with the campus and external community, oversees resident-centered programs and communications, develops partnerships, manages departmental budgets, and promotes meaningful engagement and wellness. The role also oversees the MyCov Life app and transportation services, supports resident transitions, and contributes to development of the SAIDO program throughout the community.

Requirements

  • Associate’s degree required.
  • Valid driver’s license required.
  • Five or more years of experience.
  • Strong leadership abilities.
  • Interpersonal relationship skills and entrepreneurial creativity.
  • Excellent written and verbal English communication skills, with courtesy and clarity.
  • Strong customer service orientation and compassion.
  • Understanding of older adults and people challenged by physical and/or mental disabilities.
  • Ability to work in an office or community setting; stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; and lift, carry, push, or pull up to 50 pounds.
  • Ability to operate various equipment based on department and weather conditions.
  • Ability to perform repetitive wrist, hand, and finger movements, including typing and writing.
  • Near, far, and peripheral visual acuity, including the ability to work with small objects, read small print, and use computers.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Connect new residential residents with the campus and external community.
  • Participate in LifeConnect interviews to understand residents’ backgrounds, interests, abilities, physical limitations, and needs.
  • Act as a liaison for resident concerns and needs, share feedback with appropriate departments, and help improve the resident and customer service experience.
  • Pursue external community opportunities that provide purposeful and meaningful engagement for residents.
  • Supervise and direct residential life enrichment, fitness, transportation, and volunteer management staff and services.
  • Oversee identification, scheduling, and planning of on- and off-campus programs across LifeConnect dimensions of wellness.
  • Oversee promotional materials and relevant resident communications to ensure they are consistent and accurate.
  • Develop collaborative partnerships and lead joint work with life enrichment staff across care levels, wellness personnel, Chaplains, and Sales.
  • Oversee planning, coordination, promotion, and implementation of campus-wide events as appropriate.
  • Develop and monitor department expense budgets.
  • Work with the Executive Director and Associate Executive Director to identify strategic resident committees for Life Enrichment participation.
  • Lead selected resident committees by offering ideas and best practices, empowering resident leadership, and encouraging resident-driven programming.
  • Own and oversee the organization’s MyCov Life app for residents across all levels of living.
  • Promote LifeConnect culture by encouraging staff and residents to share interests and talents, offering diverse engagement opportunities, and supporting wellness.
  • Work with HR to communicate staff opportunities for engaging with residents.
  • Lead LifeConnect team meetings and ensure profiles and plans are completed promptly for new and existing residents.
  • Support resident transitions through regular engagement, understanding resident needs, and communicating changes in condition to appropriate parties.
  • Oversee transportation department operations and supervise drivers.
  • Coordinate vehicle maintenance with Facilities Management.
  • Provide transportation information to Concierge/Reception for scheduling medical rides, shopping shuttles, on-campus transfers, and other requests.
  • Participate in and lead the growth and development of the organization’s SAIDO programming throughout the community.

Benefits

  • Medical, dental, and vision insurance.
  • Employer-paid group term life and disability insurance.
  • Paid time off and six paid holidays.
  • 403(b) plan with a 3% employer match.
  • Fitness center use at most facilities.
  • Voluntary life and accidental death and dismemberment benefits.
  • Tuition assistance and scholarships.
  • Employee assistance program.
  • Legal services.
  • Home and auto insurance.
  • Discount purchasing program.
  • Pet insurance.
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