Director of Life of Enrichment
About The Position
The Director of Life Enrichment leads and manages life enrichment services and programming to meet the needs and interests of Residential Living residents, create consistency across levels of care, and support the principles of LifeConnect. The role directs, supervises, coordinates, monitors, and evaluates staff, services, and programming, including life enrichment, community outreach, volunteers, educational and cultural opportunities, on-campus communications, fitness, barber and beauty services, and transportation. The Director works collaboratively with campus leadership and departments, Life Enrichment staff across levels of care, resident committees, Sales, Concierge/Reception, Facilities, Dining, Chaplains, and others involved in LifeConnect and wellness. The role connects residents with campus and external communities, supports meaningful resident engagement and transitions, oversees transportation and campus-wide events, manages department budgets, and promotes the LifeConnect culture across the campus.
Requirements
- Associate’s degree required.
- At least five years of experience.
- Valid driver’s license.
- Strong leadership abilities.
- Interpersonal relationship skills and entrepreneurial creativity.
- Excellent written and verbal communication skills in English, with courtesy and clarity.
- Strong customer service orientation and compassion, with an understanding of senior adults and people with physical and/or mental disabilities.
- Sufficient physical ability and mobility to work in an office or community setting; ability to stand or sit for prolonged periods.
- Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
- Ability to lift, carry, push, and/or pull light to moderate weights up to 50 pounds.
- Ability to operate various equipment based on department and weather conditions.
- Ability to perform repetitive wrist, hand, and finger movements, including typing and writing.
- Near, far, and peripheral visual acuity, including ability to work with computers, small objects, or small print.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Connect new Residential Living residents with the campus and external community.
- Participate in LifeConnect interviews to understand residents’ backgrounds, interests, abilities, physical limitations, and needs.
- Serve as a liaison for resident concerns and needs, sharing constructive feedback with appropriate departments and helping improve the resident and customer service experience.
- Pursue external community opportunities, based on resident interests, that support purposeful and meaningful engagement.
- Supervise and direct staff in residential life enrichment, fitness, transportation, and volunteer management.
- Oversee identification, scheduling, and planning of on- and off-campus residential life enrichment programs across LifeConnect dimensions of wellness.
- Oversee promotional materials for activities and relevant communications, including Resident Life sections of the Resident Handbook.
- Develop collaborative partnerships and provide leadership in joint work with life enrichment staff across levels of care, wellness personnel, Chaplains, and Sales.
- Oversee planning, coordination, promotion, and implementation of campus-wide events as appropriate.
- Develop and monitor department expense budgets.
- Work with the Executive Director and Associate Executive Director to identify resident committees that are important and strategic for Life Enrichment involvement.
- Lead selected resident committees by sharing ideas and best practices, empowering resident leadership, and encouraging resident-driven programming.
- Own and oversee the organization’s MyCov Life app for residents across all levels of living.
- Promote the LifeConnect culture by encouraging staff and residents to share interests and talents, providing diverse engagement opportunities, and improving wellness across LifeConnect dimensions.
- Work with HR to communicate staff opportunities to engage with residents.
- Lead LifeConnect team meetings, ensure resident profiles and plans are completed promptly, and encourage meaningful relationships with residents.
- Support resident transitions by engaging regularly with residents to understand their needs and communicating changes in condition to appropriate parties.
- Oversee efficient transportation department operations and supervise drivers.
- Coordinate with Facilities Management on transportation vehicle maintenance.
- Provide trip and transportation information to Concierge/Reception for scheduling, including medical bus rides, shopping shuttles, on-campus transfers, and other requests.
- Participate in and lead the growth and development of the organization’s SAIDO programming throughout the community.
Benefits
- Medical, dental, and vision insurance.
- Employer-paid group term life and disability insurance.
- Paid time off (PTO) and six paid holidays.
- 403(b) plan with a 3% employer match.
- Fitness center use at most facilities.
- Voluntary life and AD&D benefits.
- Tuition assistance and scholarships.
- Employee assistance program.
- Legal services, home and auto insurance, and discount purchasing program.
- Pet insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
