Director of Legal Innovation & AI Enablement

RingCentral•Belmont, CA

1d•$177,100 - $253,000•Onsite

About The Position

RingCentral is seeking a Director of Legal Innovation & AI Enablement to lead the next phase of our legal department's evolution. The focus of this role is our sell-side and buy-side contracting processes — making them smarter, faster, and easier for everyone involved by leveraging AI and deeper integration with our commercial systems. On the sell side, this means transforming how Sales and sales desk create, negotiate, and manage contracts — enabling greater autonomy through AI-assisted intake, contract composition, redline review, and negotiation support that is natively integrated with our CRM and Quote-to-Cash workflows. On the buy side, it means applying the same rigor to vendor and procurement contracting. The result should be a more seamless, intelligent contracting experience across the full commercial lifecycle. This is a program ownership role. The Director will develop a thorough understanding of RingCentral's current contracting processes, help define the vision for how AI can enhance them, and drive that vision to completion across Legal, Sales, Finance, Engineering, and IT. The expectation is full ownership — of the strategy, the execution, and the outcomes. The ideal candidate has current, hands-on knowledge of the best AI tools available for contract drafting, review, and negotiation, and the judgment to know which to deploy and how to integrate them effectively. Where commercial solutions fall short, they will identify opportunities to build custom in-house AI agents in partnership with internal organizations. This role is based on-site at RingCentral's Belmont headquarters. Driving cross-functional programs of this scope requires close collaboration and daily presence with the teams involved. Our current stack includes DocuSign CLM, Salesforce (QTC), Coupa, and NetSuite. We are actively evaluating next-generation AI contracting platforms and expect this person to lead that evaluation and transition.

Requirements

10+ years in legal innovation, product management, legal operations, or a tech-forward in-house/law firm environment.
Deep, current knowledge of the AI tools available for contract drafting, redline review, and negotiation — and a track record of deploying them, not just evaluating them.
Experience improving sell-side or buy-side commercial workflows, specifically reducing legal bottlenecks in the contract creation, negotiation, and approval process.
Ability to design and implement AI-assisted self-service contracting for Sales and procurement teams, with appropriate legal guardrails.
Experience identifying where custom AI agents or automations can fill gaps that commercial tools cannot.
Hands-on experience with CLM platforms (e.g., DocuSign CLM, Ironclad, Agiloft, SpotDraft) and their integration with CRM and ERP systems.
Experience with Salesforce and Quote-to-Cash systems, including quoting, billing, discounting, and product catalog flows.
Understanding of redlining, versioning, and legal approval workflows.
Proficiency building dashboards and analytics to track cycle time, adoption, and ROI.
Track record running tool evaluations, pilots, and POC programs with clear success criteria.
Demonstrated ability to drive cross-functional programs to completion — not just to alignment.
Strong communication, stakeholder alignment, and cross-functional leadership skills.

Nice To Haves

JD or legal background preferred, not required.
Experience in high-growth SaaS or technology companies.
Deep understanding of data privacy, regulatory compliance, and legal security standards.
Familiarity with platforms such as LinkSquares, Lexion, or Harvey.ai.

Responsibilities

Own the end-to-end improvement of the sell-side contracting process — from deal initiation in CRM through contract creation, negotiation, redline review, and execution — enabling Sales and the procurement desk to operate more efficiently with AI assistance.
Lead the same transformation on the buy-side, improving how vendor and procurement contracts are created, reviewed, and approved.
Integrate AI-powered contracting capabilities directly into the commercial systems Sales and procurement use daily, including CRM, CPQ, and ERP, ensuring a seamless and connected experience.
Partner with Legal to define appropriate self-service parameters, standard playbooks, and escalation thresholds so that AI-assisted contracting is both fast and legally sound.
Maintain current, hands-on knowledge of the best AI tools in the market for legal — including contract review, drafting assistance, clause extraction, obligation tracking, and workflow automation.
Identify where AI can be infused into existing legal workflows and execute against those opportunities, not just plan for them.
Evaluate and implement commercial tools such as Ironclad, SpotDraft, Lexion, and Harvey.ai with clear ROI criteria.
Identify use cases where custom, in-house AI agents would outperform off-the-shelf solutions — and partner with Engineering to build them.
Run structured tool evaluations, pilots, and POC programs; deliver clear go/no-go recommendations.
Drive the contracting transformation program end-to-end — from vision through deployment.
Partner with Legal, Sales Ops, Product, Engineering, and Finance to integrate CLM capabilities across the Quote-to-Cash stack.
Manage vendor relationships and stakeholder engagement to drive successful platform deployments.
Own the decisions, not just the recommendations — this role is accountable for delivery.
Redesign legal workflows to maximize speed, consistency, and scalability.
Maintain fluency in QTC systems, contract integrations, and related data flows.
Partner with IT, procurement, and business teams to introduce AI-powered solutions.
Lead change management and drive user adoption across all legal tech tools.
Define and track success metrics for efficiency, compliance, ROI, and AI impact.
Build dashboards and analytics to measure cycle time, tool adoption, and performance.
Establish feedback loops to drive ongoing optimization of the legal tech ecosystem.

Benefits

Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
Competitive compensation, equity, and flexibility.