Director of Innovation & AI

Legacy Nursing and Rehabilitation•Baton Rouge, LA

About The Position

The Director of Innovation & AI is responsible for identifying, implementing, and overseeing technology initiatives that improve operational efficiency, reduce manual work, enhance decision-making, and position the company as a leader in healthcare innovation. This position partners with Operations, Clinical, Human Resources, Finance, Marketing, Admissions, Therapy, Revenue Cycle, and other departments to streamline workflows, automate repetitive tasks, improve business processes, and leverage artificial intelligence and technology to improve organizational performance.

Requirements

Bachelor's degree required
Five or more years of experience leading technology, innovation, or digital transformation initiatives.
Strong knowledge of analytics, workflow automation, and project management.
Ability to identify opportunities for technology and automation to improve organizational processes.
Ability to manage enterprise-level technology initiatives.
Strong analytical and problem-solving skills.
Ability to communicate and collaborate effectively across departments.
Ability to train and support leaders and staff in the adoption of new technology.
Ability to maintain confidentiality and ensure responsible handling of healthcare and company information.

Nice To Haves

master's degree preferred
Healthcare experience preferred.
Experience with artificial intelligence platforms such as ChatGPT Enterprise, Microsoft Copilot, Claude, Gemini, or similar platforms preferred.

Responsibilities

Lead company-wide artificial intelligence strategy and implementation.
Identify automation opportunities across departments.
Develop AI assistants and internal knowledge tools.
Train leaders and staff on the responsible use of artificial intelligence.
Ensure HIPAA-compliant AI governance.
Analyze workflows and identify opportunities to eliminate inefficiencies.
Assist with standardizing processes across facilities.
Oversee systems integration, including PointClickCare, HR/payroll systems, finance systems, CRM platforms, Microsoft 365, SharePoint, Power BI, and other company systems.
Develop executive dashboards for census, labor, quality, finance, admissions, occupancy, and other key operational areas.
Implement automated reporting, compliance reminders, onboarding, recruiting, budgeting, and KPI tracking.
Research emerging healthcare technologies and make recommendations regarding potential adoption.
Lead enterprise technology projects and measure return on investment.
Collaborate with department leaders to implement technology and automation solutions across the organization.
Monitor the effectiveness and adoption of implemented technology initiatives.