Director of Landscape Operations

Cross Creek Nursery • North Chesterfield, VA

38d • Onsite

About The Position

Cross Creek is seeking an experienced, people-first leader to oversee their Landscape Maintenance Division. This role offers a long-term leadership opportunity within a respected, multi-generational, family-owned company in the green industry. The Director will lead a large, well-established operation serving over 800 active clients and managing a team of 100+ employees, including seasonal staff, across multiple departments. This position is ideal for a leader who believes that a strong culture drives strong performance. The Director will play a key role in developing leaders, improving operations, and maintaining the high standards of the company. They will work closely with ownership to support long-term strategic growth while fostering a workplace where employees feel valued, supported, and motivated to stay and grow. Cross Creek has been creating beautiful gardens and landscapes throughout Central Virginia since 1974 and invests heavily in its people, maintaining a landscape maintenance team with an average tenure of 4+ years.

Requirements

• Experience in landscaping, horticulture, or another service-based industry
• Strong financial acumen with budgeting and P&L responsibility
• Proven success leading, developing, and retaining teams
• Ability to manage complex, multi-team operations
• Strong communication skills across roles, backgrounds, and languages
• Bilingual (Spanish-English) Conversational Level required
• Desire for a long-term leadership role within a stable, values-driven organization

Nice To Haves

• A people-first leader who believes culture drives performance

Responsibilities

• Lead and strengthen a high-performing landscape maintenance operation
• Oversee production, account management, administrative, and sales teams
• Foster a positive, people-first culture focused on accountability and growth
• Drive operational execution and financial performance
• Manage budgeting, labor planning, and full P&L accountability
• Partner with ownership on strategic direction and long-term priorities
• Develop leaders and build strong internal talent pipelines
• Support employee growth, engagement, and retention
• Maintain a strong safety culture across all teams
• Improve systems and processes that support efficiency and employee experience
• Communicate effectively across a bilingual workforce and customer base

Benefits

• Competitive salary with performance-based bonus opportunities
• Health, dental, and vision insurance
• 401(k) with company contributions
• Paid time off and company holidays
• Long-term stability within a 50+ year family-owned company
• Direct collaboration with ownership and meaningful strategic input
• Ongoing training and professional development opportunities
• Quarterly company-wide appreciation events

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed