Director of Integrated Facilities Management
About The Position
JLL is hiring a Director of Integrated Facilities Management to lead strategic oversight and operational excellence across an expansive domestic portfolio of 200 sites, managing a matrixed team of 140 JLL employees. The position oversees EH&S compliance, work order management, third-party vendor coordination, IFM service delivery, and the identification of account growth opportunities. The Director serves as the primary driver of operational excellence across multiple locations and service lines and reports to the Account Director. The role is based on-site in Reston, Virginia, with 20% domestic travel as needed. It does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.
Requirements
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
- At least 8 years of progressive facilities management experience, including at least 4 years in a senior leadership role managing large-scale, multi-site portfolios of 100 or more locations.
- Proven experience managing complex client accounts with teams of 100 or more employees and annual budgets exceeding $10 million.
- Expertise in integrated facilities management operations, including HVAC, electrical, plumbing, life safety systems, building automation technologies, and audio visual support.
- Demonstrated success leading and developing high-performing teams in a fast-paced, geographically dispersed environment.
- Strong financial acumen and experience with operational and capital budget development, forecasting, variance analysis, and cost optimization.
- Excellent communication and executive presence, with the ability to influence stakeholders at all organizational levels and coordinate multiple service lines.
- Authorization to work in the United States without visa sponsorship.
Nice To Haves
- Professional certifications such as CFM (Certified Facility Manager), FMP (Facilities Management Professional), PMP (Project Management Professional), or PE (Professional Engineer).
- Experience managing facilities operations for government contractors, aerospace, defense, or technology-sector clients.
Responsibilities
- Direct integrated facilities management operations across sites, including HVAC systems, building automation, janitorial services, audio visual support, EH&S compliance, and general maintenance with 24/7 operational support.
- Develop and manage operational and capital budgets, meet financial targets, identify cost-saving strategies and value-add initiatives, and track and report performance.
- Hire, attract, and retain talent; improve team performance through coaching and feedback; and foster a high-performing, empowering team culture.
- Oversee third-party IFM service vendors, negotiate contracts, monitor performance, and ensure service level agreements are consistently exceeded.
- Coordinate multiple service lines to achieve client satisfaction, implement best practices, and build relationships with key stakeholders.
- Manage work order systems and CMMS platforms to support operational transparency, data-driven decisions, and audit-ready documentation.
- Identify and pursue account growth opportunities and drive continuous improvement in operational efficiency, safety compliance, and client value.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
