Director of Facilities Management

Enfra•Westmont, IL

About The Position

The Director, Asset Management provides leadership and direction to the asset management team, overseeing account strategy, long-term customer obligations, asset performance, profitability, and execution across multiple customer sites. The role primarily serves as a reviewer, advisor, approver, and escalation leader for asset management plans, KPIs, capital planning, customer account performance, and complex operational issues. The Director oversees the performance, reliability, and lifecycle management of customer facilities, infrastructure, and physical assets to align with contractual obligations, operational objectives, and business goals. The role provides strategic oversight of maintenance, repair, and capital improvement programs; reviews performance metrics and financial results; leads annual and long-range planning; establishes portfolio-wide governance and standards; advises Asset Managers and customers; collaborates with customers, vendors, and internal stakeholders; and reviews and approves strategies to improve profitability, reliability, asset life cycles, and customer satisfaction. The position requires travel 50% of the time to job sites and office locations. The work environment is quiet. Physical requirements include assessing work for accuracy and thoroughness, climbing stairs, remaining stationary for prolonged periods, repeating motions involving the wrists, hands, or fingers, and adjusting or moving objects up to 20 pounds.

Requirements

Bachelor’s degree in Engineering, Facilities Management, Construction Management, Business Administration, Operations Management, Finance, or a related field; four years of directly related experience may be accepted in lieu of a degree.
At least seven years of related experience, including three years of leadership experience in asset management, facilities management, operations and maintenance (O&M), energy infrastructure, property operations, or a related operational environment.
Knowledge of facilities and asset management practices.
Ability to create additional business growth opportunities through customer management.
Ability to manage profit and loss and report on quarterly and monthly projections.
Ability to create reliable financial forecasts.
Effective verbal and written communication skills.
Detail-oriented and willing to manage various ongoing projects in a fast-paced environment.
Knowledge of the industry and the Company’s competitors.
Ability to multitask and perform duties outside the scope of work when necessary.
Passion for providing services and promoting job-site safety, with the knowledge and ability to enforce departmental safety policies.
Ability to travel to job sites and office locations 50% of the time.
Ability to adjust and/or move objects up to 20 pounds; climb stairs; remain stationary for prolonged periods; and perform repetitive motions involving the wrists, hands, and/or fingers.

Responsibilities

Oversee the performance, reliability, and lifecycle management of customer facilities, infrastructure, and physical assets in alignment with contractual obligations, operational objectives, and business goals.
Provide strategic oversight of facility maintenance, repair, and capital improvement programs to support long-term asset performance, operational efficiency, and customer outcomes.
Review and analyze facility and asset performance metrics, operating costs, maintenance expenditures, and financial results to identify trends, risks, and improvement opportunities.
Lead annual planning for facility operations, capital projects, resource allocation, and long-range asset management strategies across multiple customer sites.
Establish governance, standards, and best practices for asset management, facility operations, maintenance planning, and performance reporting across the portfolio.
Advise Asset Managers and customers on complex operational issues, facility-related risks, capital investment priorities, and asset optimization initiatives.
Partner with customers, vendors, and internal stakeholders to ensure facilities, infrastructure, and critical systems operate safely, efficiently, and in compliance with contractual and regulatory requirements.
Review and approve asset management and facility operations strategies to improve profitability, increase asset reliability, extend asset life cycles, and enhance customer satisfaction.
Provide leadership and direction to the asset management team and oversee account strategy, customer obligations, asset performance, profitability, and execution across multiple sites.
Enforce departmental safety policies and promote safety on the job.