Director of Facilities Management

Enfra•Indianapolis, IN

About The Position

The Director, Asset Management provides leadership and direction to the asset management team, overseeing account strategy, long-term customer obligations, asset performance, profitability, and execution across multiple customer sites. The role serves primarily as a reviewer, advisor, approver, and escalation leader for asset management plans, KPIs, capital planning, customer account performance, and complex operational issues. The position oversees the performance, reliability, and lifecycle management of customer facilities, infrastructure, and physical assets. It provides strategic oversight of maintenance, repair, and capital improvement programs; reviews facility and asset performance metrics, operating costs, maintenance expenditures, and financial results; and leads annual planning for facility operations, capital projects, resource allocation, and long-range asset management strategies. The Director establishes portfolio governance and best practices, advises Asset Managers and customers on complex issues, partners with customers, vendors, and internal stakeholders, and reviews and approves strategies intended to improve profitability, reliability, asset life cycles, and customer satisfaction. The role requires travel to job sites and office locations 50% of the time. Physical activities may include assessing work, climbing stairs, remaining stationary for prolonged periods, and repetitive motions involving the wrists, hands, or fingers. The work environment is described as quiet, and the physical demands are light, including adjusting or moving objects up to 20 pounds.

Requirements

  • Bachelor’s degree in Engineering, Facilities Management, Construction Management, Business Administration, Operations Management, Finance, or a related field; four years of directly related experience may be accepted in lieu of a degree.
  • At least seven years of related experience, including three years of leadership experience in asset management, facilities management, operations and maintenance (O&M), energy infrastructure, property operations, or a related operational environment.
  • Passion for providing services and promoting workplace safety, with the knowledge and ability to enforce departmental safety policies.
  • Knowledge of facilities and asset management practices.
  • Ability to create additional business growth opportunities through customer management.
  • Ability to manage profit and loss and report on quarterly and monthly projections.
  • Ability to create a reliable financial forecast.
  • Effective verbal and written communication skills.
  • Detail-oriented and willing to manage various ongoing projects in a fast-paced environment.
  • Familiarity with the industry and the Company’s competitors.
  • Ability to multitask and perform duties outside the scope of work when necessary.
  • Travel to job sites and office locations 50% of the time.
  • Ability to perform the described physical activities, including climbing stairs, prolonged standing or sitting, repetitive hand and wrist motions, and moving objects up to 20 pounds.

Responsibilities

  • Oversee performance, reliability, and lifecycle management of customer facilities, infrastructure, and physical assets in alignment with contractual obligations, operational objectives, and business goals.
  • Provide strategic oversight of facility maintenance, repair, and capital improvement programs.
  • Review and analyze facility and asset performance metrics, operating costs, maintenance expenditures, and financial results to identify trends, risks, and improvement opportunities.
  • Lead annual planning for facility operations, capital projects, resource allocation, and long-range asset management across multiple customer sites.
  • Establish governance, standards, and best practices for asset management, facility operations, maintenance planning, and performance reporting across the portfolio.
  • Advise Asset Managers and customers on complex operational issues, facility-related risks, capital investment priorities, and asset optimization initiatives.
  • Partner with customers, vendors, and internal stakeholders to ensure facilities, infrastructure, and critical systems operate safely, efficiently, and in compliance with contractual and regulatory requirements.
  • Review and approve asset management and facility operations strategies to improve profitability, asset reliability, asset life cycles, and customer satisfaction.
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