Director of Facilities Management

Enfra • Lansing, MI

1d

About The Position

The Director, Asset Management provides leadership and direction to the asset management team, overseeing account strategy, long-term customer obligations, asset performance, profitability, and execution across multiple customer sites. The role primarily reviews, advises on, approves, and escalates asset management plans, KPIs, capital planning, customer account performance, and complex operational issues.

The Director oversees the performance, reliability, and lifecycle management of customer facilities, infrastructure, and physical assets to align with contractual obligations, operational objectives, and business goals. The role provides strategic oversight of maintenance, repairs, and capital improvements; leads annual planning for facility operations, capital projects, resource allocation, and long-range asset management; and establishes portfolio-wide governance, standards, and best practices. The Director also advises Asset Managers and customers, partners with customers, vendors, and internal stakeholders, and reviews and approves strategies to improve profitability, reliability, asset life cycles, and customer satisfaction.

The position requires travel 50% of the time to job sites and office locations. Physical activities include assessing work, climbing stairs, remaining stationary for prolonged periods, and repeating motions involving the wrists, hands, or fingers. The environment is quiet, and the role involves light work that includes adjusting or moving objects up to 20 pounds.

Requirements

• Bachelor's degree in Engineering, Facilities Management, Construction Management, Business Administration, Operations Management, Finance, or a related field; four years of directly related experience may be accepted in lieu of a degree.
• At least seven years of related experience, including three years of leadership experience in asset management, facilities management, operations and maintenance (O&M), energy infrastructure, property operations, or a related operational environment.
• Knowledge of facilities and asset management practices.
• Passion for providing services and promoting job-site safety, with the knowledge and ability to enforce departmental safety policies.
• Ability to create additional business growth opportunities through customer management.
• Ability to manage profit and losses and report on quarterly and monthly projections.
• Ability to create a reliable financial forecast.
• Effective verbal and written communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Knowledge of the industry and the Company's competitors.
• Ability to multitask and perform duties outside the scope of work when necessary.

Responsibilities

• Oversee the performance, reliability, and lifecycle management of customer facilities, infrastructure, and physical assets.
• Provide strategic oversight of facility maintenance, repair, and capital improvement programs.
• Review and analyze facility and asset performance metrics, operating costs, maintenance expenditures, and financial results to identify trends, risks, and improvement opportunities.
• Lead annual planning for facility operations, capital projects, resource allocation, and long-range asset management strategies across multiple customer sites.
• Establish governance, standards, and best practices for asset management, facility operations, maintenance planning, and performance reporting across the portfolio.
• Advise Asset Managers and customers on complex operational issues, facility-related risks, capital investment priorities, and asset optimization initiatives.
• Partner with customers, vendors, and internal stakeholders to ensure facilities, infrastructure, and critical systems operate safely, efficiently, and in compliance with contractual and regulatory requirements.
• Review and approve asset management and facility operations strategies designed to improve profitability, increase asset reliability, extend asset life cycles, and enhance customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Director