Director of Inside Sales

Sunbelt Rentals, Inc.•Grapevine, TX

18h•$130,315 - $179,183•Onsite

About The Position

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Requirements

Bachelor’s degree in Business, Sales, Marketing, or related field preferred; equivalent experience considered.
4–6 years of progressive B2B sales experience, with at least 2–4 years of experience directly supervising or managing a sales team.
Experience working within or supporting an inside/outbound sales, telesales, or sales development environment.
Demonstrated success managing teams of 10 to 15 sales professionals, including hiring, coaching, and driving metric-based accountability.
Solid understanding of sales workflows, lead routing, CRM utilization, dashboards, and performance tracking.
Familiarity with sales technology, contact center software, phone systems, and digital engagement tools.
Strong communication, presentation, and collaboration skills to work effectively with field operations and support functions.

Nice To Haves

Equipment rental, construction, industrial services, or distribution industry experience preferred.

Responsibilities

Execute the daily operational workflows of the Outbound Sales team, including managing customer segmentation, lead routing, sales processes, and performance standards.
Manage team hiring plans, onboarding, and training, ensuring sales reps are equipped with the proper enablement tools and reporting milestones.
Facilitate daily partnership routines between Outbound Sales, branch counter teams, outside sales, and national accounts to ensure clear communication and alignment.
Drive outbound execution for high-value and underpenetrated customer segments, directly tracking team reactivation and growth targets.
Implement structured outbound sales programs designed to improve customer engagement, account growth, and retention.
Coach the team to consistently identify customer needs, expand product awareness, and route qualified opportunities to the appropriate sales channel.
Lead, mentor, and develop individual Outbound Sales representatives, establishing regular coaching routines and performance management practices.
Foster a high-performing sales culture grounded in accountability, teamwork, disciplined execution, and continuous improvement.
Monitor and report on KPIs tied to team activity, conversion, revenue growth, pipeline generation, and sales productivity.
Collaborate with Sales Operations and IT to utilize CRM tools, call tracking systems, dashboards, and sales analytics to keep the team efficient.
Support the adoption of new technologies, including automation and digital sales tools, to improve lead prioritization and outreach productivity.
Provide routine visibility to leadership on team performance, customer trends, risks, and staffing needs.
Coordinate with branch operations and field sales leaders to manage smooth lead handoffs and prevent channel conflict.