Manager of Inside Sales

ATI • Monroe, NC

7d

About The Position

The Manager of Sales positions will manage the day to day functions of Inside Sales and Sales Support to ensure customer satisfaction. We thrive when the expectations are great, and the barriers are high. We're solving the world's most difficult challenges through materials science. Our advanced, integrated process technologies and proven performers give us a tremendous competitive advantage. When customers systems need to fly higher, dig deeper, stand stronger, and last longer -- anywhere on, above or below the earth -- ATI is proven to perform.

Requirements

• 5 years of inside sales or customer service experience
• Bachelor's degree in Business or related area
• 2+ years experience managing a team of sales or customer service professionals
• Proficient in Microsoft Office tools (Word, Excel, and Power Point at a minimum) required to accomplish day-to-day work activities and willingness to learn additional programs.
• Sufficient knowledge of company, products, objectives and operations.

Nice To Haves

• Oracle, Maximo, etc. experience a plus.
• Exceptional analytical, critical thinking and problem-solving capabilities.
• Effective interpersonal, leadership, and written and verbal communication skills.
• Excellent attention to detail, organization, and time management and prioritization skills.

Responsibilities

• Attract, hire and train new employees. Lead Inside Sales and Sales Administration by communicating and managing expectations and job results. Coach employees while implementing systems, policies and procedures
• Facilitate the processes of all sales-related tasks, complete and approve administrative paperwork, and maintain a sales database. Modify workflow processes to increase productivity, as needed
• Develop interpersonal working relationships as a liaison among customers, commercial managers, and other departments to align goals, solve problems and ensure customer satisfaction
• Develop and maintain marketing reports/data to support the commercial department
• Responsible for budget preparation; monitor costs and analyze variances. Review and approve invoices for daily expenditures

Benefits

• Equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected be federal or state law.
• The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager