Director of Inside Sales & Product

MILBANK MANUFACTURING COMPANY•Kansas City, MO

27d•Onsite

About The Position

The Director of Inside Sales and Product is a director-level leader responsible for sales operations and managing revenue and expenses across products and platforms. The role guides product development, creates accurate forecasts to achieve business targets, refines sales strategies, and is accountable for growing company profitability and profit margin. It works across Sales, Manufacturing, Logistics, Engineering, and Operations, and engages with representatives and customers. The position is based at the corporate location in Kansas City, Missouri, with travel of up to 30%. The regular workweek is 40 hours, with overtime as needed, in an office and plant setting.

Requirements

Bachelor’s degree or higher in business.
10 or more years of experience in sales or operational planning; electrical distribution and utility industry experience is preferred.
Ability to communicate with and motivate personnel at all levels, both inside and outside the company.
Strong financial and business acumen.
Experience with product lifecycle management.
Strategic thinking and the ability to operationalize long- and short-term business plans.
Ability to define and lead product roadmaps.
Strong understanding of industry standards and certifications.
Ability to align Sales, Engineering, and Operations effectively.
Ability to build and maintain strategic utility relationships.
Ability to balance technical feasibility with market demand.
Leadership, coaching, delegation, communication, planning, organization, cross-functional collaboration, problem-solving, and results orientation.

Nice To Haves

Experience in the electrical distribution and utility industry.
Experience in manufacturing, engineering, and sales.

Responsibilities

Promote and apply lean manufacturing principles in relevant parts of the value stream.
Review and evaluate financial statements.
Coordinate with the Director of Logistics to maintain inventory levels that meet customer needs.
Hold regular update meetings with Manufacturing to share customer and market information.
Lead sales-team demand planning and align forecasting and budgeting with Operations.
Set, monitor, and achieve inventory targets with Logistics; monitor slow-moving stock and optimize inventory turnover.
Set national and regional pricing policy, including price increases, and make final pricing decisions for assigned product families.
Set national policy for returns and warranties, including Return Goods Authorizations, for all products and platforms.
Lead market research and evaluation for new products and recommend product development.
Approve Sales team inventory requests and remain accountable for inventory decisions and outcomes.
Align internal teams with manufacturing representatives and build engagement with representatives and customers in coordination with the VP and other directors.
Collaborate with the Director of Sales to promote growth and profitability.
Organize and lead product training and pricing seminars for employees, representatives, and customers.
Communicate product-roadmap updates to the team and management, coordinating with Engineering and product managers to align priorities with customer needs.
Work with the VP and Director of Sales to oversee customer rebate programs that support profitable sales growth.
Monitor Sales team gross margin and take action to improve it.
Understand the income statement and educate others about how decisions affect company profit.
Lead and coach personnel, delegate work, manage projects and personnel issues, and translate business goals into actions.
Plan and organize work, coordinate across functions, and promote organizational goals and results.