Director of Inside Commercial Sales

Solais Lighting, LLC • Frisco, TX

2d • Onsite

About The Position

The Inside Sales Associate serves as the critical internal anchor and primary point of contact for our rep agencies. This is a dedicated inside role with no lead generation or cold calling. Instead, you will facilitate seamless project execution and sales support — expertly handling commercial project quotations, price file management, job crossovers, and lighting take-offs, as well as Bill of Materials (BOM) development and order tracking. By delivering rapid technical support and building strong relationships, you will partner directly with Regional Sales Managers and the Director of Inside Commercial Sales to ensure a “best-in-class” experience for our clients from quote to delivery.

Requirements

• Bachelor’s degree in business or equivalent professional qualification/experience.
• 2+ years of experience within the lighting industry (highly preferred due to the technical nature of take-offs, crossovers, and BOMs).
• Working knowledge of price file structures, discount/margin logic, and quote-to-order systems (NetSuite or similar ERP/CRM a plus).
• Demonstrated ability to read and interpret architectural/electrical drawings, RCPs, and written specifications.
• Strong, mature communication skills with a proven track record of tactful and professional interpersonal relationships.
• Exceptional organizational skills with a proven ability to meet strict project deadlines.

Nice To Haves

• NetSuite or similar ERP/CRM experience

Responsibilities

• Review RFQs, drawings, and specifications to prepare and issue accurate, competitive commercial project quotations using agent-specific pricing models.
• Maintain, update, and audit product and agent-specific price files, discount schedules, and special pricing agreements.
• Configure, price, and quote an itemized Bill of Materials (BOM), escalating pricing exceptions outside standard discount thresholds.
• Review architectural and electrical drawings, reflected ceiling plans (RCPs), specifications, and redlined documents to perform accurate lighting fixture take-offs.
• Perform competitive product crossovers — translating competitor fixture types, spec sheets, and basis-of-design language into equivalent Solais solutions.
• Develop a deep understanding of the product portfolio to answer technical questions, proactively suggest alternative Solais solutions, and approach hurdles with a “how can we make this work” mindset.
• Monitor order statuses closely to track planned vs. actual shipping dates; expedite critical orders and communicate potential delays.
• Analyze incoming requests to provide immediate answers or accurately route them to internal departments.
• Log every quote inquiry over $5,000 into NetSuite as a tracked opportunity.
• Provide high-touch communication for high-producing agent accounts and escalated orders.
• Partner with leadership to constantly evaluate and improve internal processes related to price file governance, crossover documentation, quotation workflow, and agent/client relations.

Benefits

• Generous Paid Time Off (PTO)
• Paid Holidays
• Comprehensive Benefits Package: Competitive health, dental, and vision coverage
• Direct access to leadership for mentorship, professional development, and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior