Director of Information Technology

Greeley•Greeley, CO

1d•Onsite

About The Position

The Director of Information Technology is responsible for the day-to-day operations and tactical execution of the District's technology services. This role bridges the gap between the CIO's high-level strategy and the technical implementation performed by IT staff. The Director ensures that the network, server infrastructure, end-user devices, and software systems are reliable, secure, and optimized to support the District's educational mission and adherence to district policies.

Requirements

Bachelor's Degree in Information Technology, Computer Science, or a related field.
Seven years of experience in IT operations, with at least Minimum 3 years in a supervisory or management role.
Knowledge, Skills, and Mental Ability: Operational Excellence: Deep understanding of IT service management and infrastructure best practices.
Knowledge, Skills, and Mental Ability: Problem Solving: Ability to lead technical teams through complex troubleshooting during system outages.
Knowledge, Skills, and Mental Ability: Collaborative Leadership: Ability to work across departments (HR, Finance, Curriculum, Facilities, Safety & Security, and Communications) to solve technical hurdles.
Knowledge, Skills, and Mental Ability: Agility: Capability to pivot quickly between high-level project meetings and "in the trenches" technical crisis management.

Nice To Haves

Previous experience in a K-12 or higher education environment is highly preferred.
Master's Degree in a technical or management field.
ITIL Foundation (Information Technology Infrastructure Library).
Project Management Professional (PMP) or CAPM.
Technical tracks: CCNP (Cisco), MCSE (Microsoft), or CISSP (Security).

Responsibilities

Translate the CIO's multi-year Strategic Technology Plan into actionable projects and daily operational tasks.
Oversee the design, installation, and maintenance of the District's local and wide-area networks (LAN/WAN).
Manage the lifecycle of all hardware, including servers, storage, switches, wireless systems, AV systems, classroom technology, and 1:1 student devices.
Ensure 99.9% uptime for critical systems, including core network systems, the Student Information System (SIS), Email, Learning Management Systems (LMS), Financial Systems, Emergency Management Systems, and IAM systems.
Create and implement Standard Operating Procedures (SOPs) and ensure high-quality documentation for all district systems.
Lead the district's software review and approval process and reporting.
Directly supervise and evaluate technical team leads (Networking, Systems, Technology Services).
Establish Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to ensure timely support for teachers and staff.
Coordinate professional development and technical training for IT staff to keep pace with evolving technologies and best practices.
Work closely with the CIO to implement cybersecurity protocols, including firewalls, endpoint protection, and Multi-Factor Authentication (MFA).
Coordinate the technical integration between disparate systems (e.g., syncing SIS data with Clever, Google Classroom, and Library systems).
Manage the District's cloud footprint and on-premise data center operations.
Serve as the primary Project Manager for large-scale deployments (e.g., district-wide Wi-Fi refresh or laptop rollouts).
Manage technical relationships with vendors and service providers, ensuring contract compliance and high-quality technical support.
Assist the CIO in the technical evaluation of new software and hardware through formal RFP (Request for Proposal) processes.
Monitor operational expenditures (Opex) to ensure the department remains within the annual budget.
Assist with forecasting future needs and developing budget estimates for replacement cycles.
Provide technical documentation and inventory data required for E-Rate filing and state/federal audits.
Ensure all technical configurations comply with CIPA (Children's Internet Protection Act) filtering requirements.