CO - P4900 - Director of Information Services

Virginia Department of Environmental Quality•Richmond, VA
•$130,000 - $175,000•Hybrid

About The Position

The Director of Information Services provides strategic direction and oversight of IT resources by developing, maintaining, and implementing the agency IT Strategic Plan; overseeing system development, acquisition, and maintenance; and aligning resources and assets across DEQ operations to support the agency mission and strategic goals. The Director leads the Office of Information Services team and ensures day-to-day support of agency IT systems, assets, and infrastructure. The role plans, organizes, and monitors the work of highly skilled technical staff and collaborates with DEQ and external stakeholders to align goals, workload, and resources with project plans and IT Strategic Plan objectives. The position follows a hybrid work schedule, including both in-office work and telework. Candidates must be able to work from the assigned work location in Virginia.

Requirements

  • Demonstrated ability to develop and implement strategic technology initiatives aligned with organizational goals.
  • Considerable experience in application development, maintenance, and implementation; systems and database analysis, design, and integration; project management; and IT strategic planning.
  • Proven ability to manage and balance risk, allocate resources and IT assets, and prioritize projects and tasks across a large and diverse IT portfolio.
  • Significant experience in IT leadership and managing a team of technology professionals, including the ability to supervise, motivate, and challenge staff to meet and exceed expectations.
  • Demonstrated knowledge of senior leadership, administrative management, and supervisory principles and practices.
  • Proven ability to maintain positive, collaborative, and professional relationships with colleagues and stakeholders, lead people effectively, and drive positive results through IT modernization and change.
  • Excellent verbal and written communication skills.
  • Management approach aligned with DEQ Leadership and Management Competencies: self-awareness, developing others, strategic thinking, cultivating work relationships, understanding the business, achieving results, proficient communication, and applying technical skills.

Nice To Haves

  • A combination of education, experience, and/or training in Computer Science, Information Systems, or a related field demonstrating the knowledge, skills, and abilities required for the position.
  • Commonwealth of Virginia IT leadership experience.
  • Understanding of VITA processes and policies.
  • Understanding of Commonwealth enterprise systems (eVA, Cardinal, etc.) and agency responsibilities to use, manage, and interface with those systems.

Responsibilities

  • Develop, maintain, and implement the DEQ IT Strategic Plan by working with stakeholders to assess the current IT environment, risks, business needs, and options for addressing risks and operational needs in accordance with Commonwealth and DEQ requirements.
  • Work with OIS management to establish and lead the tasks and schedule needed to meet IT Strategic Plan objectives and metrics.
  • Ensure the OIS operating environment evolves, matures, and aligns with DEQ and Commonwealth strategic goals and plans.
  • Recommend innovative technology solutions, encourage innovative thinking, and collaborate with state and governmental technology leaders to stay informed about developments in government IT.
  • Ensure unit operational plans align with the annual technology plan, strategic plan, and enterprise architectural plan.
  • Work with OIS Operations teams to periodically evaluate, document, and communicate internal processes and ensure staff follow them.
  • Work with OIS management to establish, maintain, and achieve performance measures and strategic goals for teams and individual staff as needed.
  • Oversee compliant procurement, development, and implementation of applications supporting agency operations, including planning, analysis, implementation, maintenance, enhancement, defect resolution, and other system support.
  • Oversee timely maintenance and support of agency applications to minimize system downtime and outages.
  • Provide oversight of the Development & Operations (dev/ops), Database & Integrations (DB/Int), Analytics & GIS, Asset and Infrastructure Management, and Portfolio Management teams.
  • Ensure IT security standards and policies are followed in collaboration with the Information Security Officer, balancing security with business priorities to minimize effects on DEQ operations.
  • Develop training plans with OIS management to ensure staff are properly trained and resourced to achieve IT Strategic Plan objectives.
  • Provide strategic leadership and support for the day-to-day operations of OIS.
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