Director of IDD Community Services

Community Options, Inc. • Phoenix, AZ

3d

About The Position

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. The Director of IDD Community Services provides support in Phoenix, Arizona, and is responsible for developing and managing in-home supports, residential services, community-based services, and Medicaid Alternative Pathways (MAPS), where applicable. The Director maintains high-quality programs in accordance with state and local regulations.

The role leads teams and oversees day-to-day program operations, compliance, quality assurance, recruitment, training, and service delivery. The employee must cooperate with licensing and department staff during inspections, inquiries, or investigations. Additional tasks and responsibilities may be assigned.

Requirements

• Bachelor’s degree in social work, psychology, or a related field.
• Valid driver’s license with a satisfactory driving record.
• Experience working with individuals with intellectual disabilities or behavioral health needs.
• Experience working with children or adults with behavioral challenges.
• Ability to establish a comfortable and supportive relationship with individuals receiving supports.
• Proficiency with Microsoft Office.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Develop new in-home supports, family model, host home, and community-based programs; expand MAPS programs; and liaise with managed care organizations, including DDA and Innovation Coordinators.
• Lead and train teams to support program initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
• Oversee daily operations of in-home supports, residential services, MAPS programs where applicable, and community-based services.
• Liaise with referral sources to identify program placement opportunities.
• Ensure programs comply with state licensing and reporting standards.
• Assist with quality assurance and program improvement activities, focusing on improving policies, practices, and procedures.
• Provide training on programs, policies, and procedures to improve service delivery.
• Assist with recruitment, hiring, and performance management.
• Assist with monitoring and managing overtime.
• Cooperate with licensing and department staff in inspections, inquiries, or investigations.
• Perform additional tasks and responsibilities as assigned.

Benefits

• Competitive medical, dental, and vision insurance benefits.
• Paid holidays, including a birthday holiday.
• Generous paid time off.
• Employee incentive and discount programs.
• 403(b) retirement plan.
• Career growth opportunities.
• University partnerships that include tuition reduction.

What This Job Offers

• Job Type: Full-time
• Career Level: Director