IDD Services Senior Director

Dungarvin•Indianapolis, IN
•Hybrid

About The Position

As an IDD Services Senior Director, you’ll play a vital role in leading and growing Dungarvin’s services in Indiana. You’ll provide strategic direction and operational oversight while developing leaders, driving business growth, and ensuring high-quality, compliant services for the individuals we support. You’ll build and strengthen relationships with community partners, government agencies, advocacy groups, and other key stakeholders while overseeing financial performance, program development, and operational excellence. In this role, you’ll help expand our impact while fostering a culture of accountability, collaboration, and professional development.

Requirements

  • Bachelor’s degree in a human services field, such as Psychology, Counseling, Social Work, Educational Psychology, Sociology, or Human Services.
  • 7–8 years of experience in the human services industry, specifically supporting individuals with developmental and intellectual disabilities.
  • 5 years of progressive senior-level management experience.
  • Experience overseeing supportive living, waiver sites, residential group homes, and/or day programs.
  • Strong financial management and budgeting experience with budgets exceeding $30 million, including personal accountability for profit and loss (P&L).

Nice To Haves

  • Master’s degree in a related field.
  • Previous experience working with Indiana’s service systems and Medicaid Waiver programs.
  • Experience overseeing Intermediate Care Facilities (ICFs) serving individuals with intellectual and developmental disabilities (IDD).

Responsibilities

  • Develop and implement strategic, programmatic, and fiscal initiatives to drive business growth, operational excellence, and expansion into new markets.
  • Oversee the development, evaluation, and continuous improvement of programs and services while ensuring compliance with applicable federal, state, and local regulations, licensing requirements, and quality standards.
  • Lead budget development, resource allocation, and financial performance management while maintaining accountability for profit and loss (P&L) outcomes.
  • Hire, coach, mentor, train, and supervise up to six direct reports while fostering professional development, accountability, and staff retention.
  • Build and maintain relationships with existing and prospective business partners, government representatives, advocacy groups, trade associations, and other key stakeholders.
  • Monitor key performance indicators, service metrics, compliance measures, and operational outcomes, providing regular updates and recommendations to senior leadership.
  • Represent Dungarvin at community events, legislative meetings, industry forums, and other stakeholder engagement opportunities.

Benefits

  • Competitive salary with bonus potential
  • 401(k) plan with up to 3% employer match after one year of service.
  • PTO that increases with tenure and PTO donation options.
  • Medical, dental, vision (domestic partners eligible for dental), long-term disability and life insurance at no cost, plus supplemental insurance options, FSA, and HSA.
  • Pet Insurance: Coverage options available.
  • National Brand Discounts
  • Employee Referral Program
  • Employee Assistance Program
  • Opportunities within Dungarvin’s 17 states of service.
  • Mileage Reimbursement: $0.45 per mile.
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