IDD - Director Residential Services

Rising Ground, Inc. • New York, NY

1d • $0 - $103,000 • Hybrid

About The Position

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

The Director, Residential Services is accountable for the development, direction, and coordination of residential supports for adults receiving services through Rising Ground’s Intellectual/Developmental Disabilities (I/DD) Services department. Reporting to the Vice President, this leader oversees multiple residential programs (IRAs), ensures compliance with OPWDD standards, manages program budgets, and supervises program leadership, all while championing a culture of person-centered choice and the highest quality of life for the people we support.

Requirements

• Master’s degree (MSW preferred) or equivalent combination of education and experience.
• Minimum of 7 years of related experience and/or training, including at least 4 years in a supervisory position overseeing multiple sites.
• Current, valid, and clean driver’s license.
• Ability to develop and maintain budgets for residential programs.
• Strong analytical and reasoning skills, with the ability to interpret technical, financial, regulatory, and legal documents, define problems, collect data, and draw valid conclusions.
• Excellent written and verbal communication skills, including the ability to respond to inquiries from regulatory agencies and the community, and to present information to senior leadership, public groups, and boards.
• Cultural sensitivity and a strong commitment to person-centered, inclusive services for the population served.
• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC) at least 3 days per week
• Ability to travel to other Rising Ground Sites (if required)

Responsibilities

• Participate in applications for funding to provide residential services to adults with I/DD, based on the needs and desires of the people served.
• Create, implement, and enforce policies and practices that reflect the mission and philosophy of the organization and its funding sources.
• Develop, facilitate, and model appropriate treatment models and techniques for residential settings serving adults with I/DD.
• Provide I/DD staff with the resources needed to meet Residential Services and Community Inclusion criteria.
• Oversee delivery of services to all individuals in assigned programs, ensure services are properly documented, and recommend changes to treatment programs based on service outcomes.
• Partner with the Director of Entitlements and Community Affairs to ensure full census and benefits for individuals eligible for Residential Services.
• Monitor adherence to OPWDD regulations and standards for the field, and review staff action plans to ensure they meet all regulatory requirements.
• Coordinate the management of Reportable Incidents for residential programs through to their conclusion.
• Monitor Human Rights issues related to behavior management and the use of psychotropic medications.
• Complete observations at all residential settings at least monthly.
• Conduct one unannounced visit per month to I/DD IRAs, complete the unannounced visit checklist, report results to the Vice President and Director of QI within one week, and follow up on action items at the next visit.
• Develop and implement an outcome monitoring system for staff action/habilitation plans, coordinated with all services provided to the person served.
• Create and manage program budgets through subordinate supervisors.
• Participate in the development and monitoring of each program’s P.E.I.s.
• Coordinate with other departments, including Clinical, Finance, General Services, QI, Development, and Human Resources.
• Represent the unit and department in multidisciplinary meetings, and represent the organization with governmental agencies, community groups, community-based organizations, and families of residents.
• Manage subordinate supervisors who oversee direct care and clinical staff across I/DD Residential Programs, and directly supervise non-supervisory employees in the I/DD offices.
• Direct, coordinate, and evaluate each program in conjunction with the Vice President of I/DD Support Services, the Coordinator of Intake and Entitlements, and the Senior Vice President for I/DD Services.
• Carry out supervisory responsibilities, including interviewing, hiring, and training staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and resolving complaints, in accordance with agency policy and applicable law.
• Actively review all evaluations and disciplinary actions, and ensure staff meet mandatory training requirements.
• Provide coaching and mentoring to subordinates, as well as on-call emergency follow-up and guidance as needed.
• Other related duties as assigned by supervisor.

Benefits

• Competitive salary structure
• Health (3 plan options), dental (2 plan options), and vision insurance
• 401(k) with company match
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)

What This Job Offers

• Job Type: Full-time
• Career Level: Director