Director of Ice Rink | Full-Time | Ryan Center and Boss Ice Arena (U of Rhode Island)

Oak View Group•Kingston, RI

About The Position

The Director of Ice Rink oversees ice-use scheduling, personnel, day-to-day rink operations, ice maintenance, and general building upkeep at the Ryan Center and Boss Ice Arena at the University of Rhode Island. The role manages part-time staff and two full-time managers, coordinates with rink users and facility departments, and supports revenue generation, budgeting, projects, and event operations. The position pays an annual salary of $60,000–$65,000.

Requirements

5–7+ years of experience in an ice rink at a supervisory level or as a department head.
General knowledge of ice arena operations.
Experience with ice maintenance and Zamboni operation.
Strong leadership skills.
Working knowledge of accounting principles and money-handling skills.
Basic computer proficiency with Microsoft applications, including Word, Excel, and Outlook.

Nice To Haves

Experience with scheduling software is preferred but not required.

Responsibilities

Book and schedule ice time for URI user groups and the general public.
Develop and execute contracts for individual users.
Coordinate with Finance to complete monthly invoicing for users.
Hire, train, schedule, and manage rink staff.
Direct maintenance of the arena ice surface to ensure optimal ice quality.
Work with URI hockey programs and other users to meet requests appropriately and promptly.
Oversee general maintenance associated with daily ice rink operations.
Coordinate with the Director of Facilities and Engineer regarding physical plant issues.
Develop in-house programs to generate additional rink revenue.
Assist with overseeing and supervising game management for events as needed.
Manage public relations with customers; answer inquiries and communicate program and facility-policy information, sometimes under stressful conditions requiring independent judgment and discretion.
Make financial projections and identify arena purchasing needs; monitor and track activity within a budget.
Plan and execute projects in coordination with the Director of Facilities.
Work positively with departments, vendors, clients, and facility guests to accomplish facility objectives.
Create and implement staff training programs.
Prepare staff schedules and maintain payroll.
Prepare fiscal evaluation summaries, needs analyses, and purchase orders for projects.
Assist with general arena maintenance and cleanliness.
Perform staff duties as needed, including cashiering, collecting admission tickets, booking birthday parties, and arranging group rentals.
Drive the ice resurfacer (currently a Zamboni) as needed.
Perform other duties assigned by the General Manager.