Concessions Staff | Part-Time | Ryan Center and Boss Ice Arena (U of Rhode Island)

Oak View Group•Kingston, RI

8d•Onsite

About The Position

Oak View Group is seeking Concessions Staff to serve customers at the Ryan Center and Boss Ice Arena at the University of Rhode Island. The role provides excellent customer service by understanding the products offered at concession stands, processing transactions accurately, and following cash-handling procedures. Staff also clean and stock workstations, maintain food quality and sanitation standards, and operate large-volume cooking equipment as needed. The position pays $16.00–$17.00 per hour. Part-time benefits include a 401(k) Savings Plan and 401(k) matching. The posting states that the position will remain open until February 5, 2027.

Requirements

Communicate clearly, respectfully, and professionally with employees, coworkers, volunteers, management staff, and guests.
Work effectively in a team-oriented, fast-paced, event-driven environment.
If not already certified, be willing to complete ServSafe Alcohol training within 15 days of hire; training is at the employer's expense.
Be able to occasionally lift, carry, push, and/or pull heavy objects.
Be able to multitask in a fast-paced environment.
Be able to work independently and as a productive member of a team.
Be able to work a flexible schedule and extended hours, including early mornings, nights, weekends, and holidays.
Be available for 90% of scheduled events and some mandatory shifts.
Demonstrate the ability to work well with all levels of management.
Have strong analytical and problem-solving skills.

Responsibilities

Enter and process cash, debit, and credit card sales using a cash register or other point-of-sale system accurately and efficiently.
Balance the cash register, make change, and record purchases.
Serve customers in a friendly and efficient manner and provide excellent customer service.
Follow cash-handling policies and procedures.
Maintain a positive attitude toward guests, customers, clients, coworkers, and management.
Know and understand the products being served.
Clean, stock, and restock workstations and displays.
Keep work areas and equipment clean, store food products properly, clean and put away utensils, and sweep and mop the floor at the end of the shift.
Check out with the direct supervisor or management to ensure the concession stand meets cleanliness standards.
Operate large-volume cooking equipment, including grills, fryolators, steamers, and ovens.
Maintain quality and production standards for menu items.
Maintain sanitation, health, and safety standards in work areas.
Keep the work area clean and stocked throughout the shift.
Meet the company standard for excellent attendance.
Perform other duties and tasks as assigned by the manager.