Director of Human Resources

NCC Solutions, Inc • North Royalton, OH

5d

About The Position

The Director of Human Resources receives direct and specific supervision from the Executive Director and provides direct supervision to the HR Manager, HR Coordinator, and other ancillary support staff in the HR Department. The Director oversees Human Resources policies and procedures and maintains compliance with OSHA, EEO, and ACA reporting standards.

The role coordinates Workers’ Compensation claims, including maintaining claim status with the third-party administrator, monitoring return-to-work status, and preparing light-duty offers. It also manages unemployment claims, supports employee mediation, reviews and approves employee discipline, and maintains the employee database, including payroll changes and regular audits. The Director oversees the Learner Management System, assists with updating the MAIS system on the DoDD website, participates in developing the employee benefits plan, completes required reports, and assists with licensure surveys. Other duties may be assigned.

The position may involve exposure to contagious diseases and disturbed individuals, and may require evening, weekend, and holiday work. Continued employment is contingent on maintaining status as an approved company driver; if driving privileges are revoked, resignation may be required.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related degree.
• Valid Ohio driver’s license; must become an approved company driver and be willing to drive for work-related tasks.
• Must become a Notary Public.
• Knowledge of personnel legal and regulatory requirements, OSHA rules and reporting regulations, EEO regulations and reporting guidelines, and licensure and Medicaid requirements.
• Knowledge of interviewing and ability to understand technical manuals and verbal and written instructions.
• Knowledge and ability to handle and manage employee conflicts and disciplinary action.
• Ability to communicate with intellectually disabled, disoriented, and emotionally disturbed individuals.
• Ability to remain objective during mediation and conflict resolution.
• Detail oriented; basic computer proficiency in Word and Excel; ability to learn new departmental software and multitask.
• Ability to work congenially with others and use a courteous approach; alertness in recognizing problems needing attention; neat and professional appearance; responsible, honest, and trustworthy; willingness and ability to learn.
• Knowledge of employee benefits, including health, 403b, dental, HSA, and vision.
• Physically capable of sitting, walking, reaching, bending, lifting, grasping, pushing and pulling, transferring and transporting, and fine hand coordination.
• Ability to hear and respond to all modes of communication.
• Ability to perform mathematical functions and evaluate and interpret mathematical information.
• Ability to make independent decisions and remain calm under stress.
• Ability to read and write in English.

Nice To Haves

• Two years’ experience working in human resources preferred.

Responsibilities

• Oversee Human Resources policies and procedures.
• Maintain compliance with OSHA, EEO, and ACA reporting standards.
• Coordinate Workers’ Compensation claims by maintaining claim status with the TPA, monitoring return-to-work status, and preparing offers of light duty.
• Manage unemployment claims by filing claims in a timely manner, reviewing claim status, and appealing claims as needed.
• Assist with employee mediation as needed.
• Review and approve the employee discipline process.
• Maintain the employee database, update payroll changes, and conduct regular audits to ensure personnel data is accurate.
• Oversee the Learner Management System and delegate reporting or module-update tasks.
• Assist with updating the MAIS system on the DoDD website.
• Participate in development of the employee benefits plan.
• Maintain and complete reports required by company policy, outside agencies, and regulatory agencies, including local, state, and government reports as needed.
• Assist with licensure surveys in each unit.
• Provide direct supervision to the HR Manager, HR Coordinator, and other ancillary HR support staff.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director