Director of Human Resources

Omni Hotels & Spas•Atlanta, GA

About The Position

The Director of Human Resources oversees all aspects of the hotel's human capital management, including recruitment, development, and retention of a skilled and motivated workforce. The role fosters a positive and inclusive workplace culture, ensures compliance with employment laws and regulations, and partners with operational leaders to support business success. The Director is a member of the executive committee and a trusted advisor to the General Manager on human capital issues.

Requirements

Extensive knowledge of employee relations, including investigations, responses to government agencies, and grievance management.
Demonstrated leadership ability in employee development, cross-department teamwork, and delivery of outstanding customer service.
Service-oriented and detail-focused, with an approachable demeanor and strong problem-solving abilities.
Proficiency with computers, including Microsoft Office and Windows.
Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Two or more years of experience as an HR Director or in a similar role within the hotel or resort industry.
Bachelor's degree; equivalent experience will be considered.
PHR certification.

Responsibilities

Reinforce Omni culture by attending property and department pre-shifts, GEM and ATGT meetings on a rotating basis, and engaging with associates throughout the property.
Plan and execute associate events, promote engagement surveys, conduct feedback sessions, implement action plans, and ensure effective associate recognition programs.
Foster positive employee relations and morale; advise management on associate relations, supervision, and administration; address associate concerns; and promote fair and consistent application of policies and procedures.
Partner with hiring managers to identify staffing needs and develop recruitment plans for management and hourly positions; attend recruitment events and job fairs; coordinate with Shared Services and staffing agencies; and engage in community activities and volunteerism.
Administer compensation policies and programs, conduct local wage and salary surveys, review and adjust compensation as needed, and monitor wage increases and adjustments.
Support Shared Services and serve as the on-property liaison for benefits and recruitment.
Participate in the hotel's budgeting process, ensuring associate-related items and labor costs are appropriately budgeted and department expenses remain in line with expectations.
Ensure compliance with federal, state, and local employment laws and regulations; monitor legal changes and advise management; and implement changes as needed.
Partner with the Corporate Director of Labor on responses to EEOC and other government charges; conduct quarterly self-audits for Internal Audit and HR Assessment; and partner with Loss Prevention and Corporate Risk on workers' compensation matters and monthly safety meetings.
Maintain accurate and current employee records, including personnel files, payroll records, and benefits information.
Coordinate or lead new-hire orientation and implement hourly training and management development programs, including Power of Engagement and Manager orientation.
Build the talent bench through strategic succession planning and identify associate development opportunities, including plans to strengthen leaders' soft skills through performance evaluations and feedback.
Develop and implement HR strategies aligned with the hotel's and Omni's goals, serve on the executive committee, and advise the General Manager on human capital issues.