Director of Human Resources

Ronald McDonald House Oregon • Portland, OR

16h

About The Position

Ronald McDonald House Oregon is seeking an experienced HR leader for a newly created role leading the HR function across all of its House locations. Reporting to the COO and partnering with the executive leadership team, the Director sets direction for people practices across the employee life cycle and serves as the organization’s lead authority on employment policy, employee relations and HR compliance. The Director advises leaders and staff on workplace matters and helps shape organizational culture, employee engagement, workforce planning and other strategic people priorities.

The role combines strategic leadership with hands-on execution. It is responsible for HR policies, programs, systems and compliance, ensuring that employees and leaders have the support and resources they need. The Director uses workforce data, employee feedback and HR metrics to inform decisions and improve equitable, consistent practices aligned with Ronald McDonald House values.

Requirements

• At least 8 years of progressive human resources experience, including at least 3 years in an HR leadership or management role.
• Bachelor’s degree in human resources, business or a related field, or equivalent experience.
• Demonstrated experience advising and coaching leaders and supervisors on employee relations, performance management and complex people matters.
• Demonstrated experience advancing equitable and inclusive practices in areas such as hiring, performance management, employee development and compensation.
• Strong working knowledge of federal and Oregon employment laws and HR best practices, including wage and hour, compensation and benefits, leaves and accommodations (including OFLA and Paid Leave Oregon), recruitment and employment compliance.
• Ability to translate organizational priorities and employee needs into practical and effective HR practices.
• Strong judgment and ability to navigate sensitive and confidential matters with discretion, empathy, consistency and professionalism.
• Strong communication, coaching, relationship-building, problem-solving and conflict-resolution skills.
• Experience using workforce data, employee feedback and HR information systems (HRIS) to inform decisions, report key metrics and improve practices.

Nice To Haves

• SHRM-CP/SCP or PHR/SPHR certification.
• Experience supervising, coaching or developing staff.

Responsibilities

• Lead the HR function and ensure effective delivery of people programs, practices, systems and employee support across all RMH locations.
• Develop and recommend HR strategies and initiatives to the COO, translating organizational priorities, workforce needs, employee feedback and data into action.
• Advise managers and employees on workplace matters using sound judgment, consistency, discretion and an equity-centered approach.
• Identify workforce needs, trends and opportunities and recommend improvements to organizational effectiveness and the employee experience.
• Track and report HR metrics, including turnover, time-to-fill, engagement and leave trends, to the COO and leadership team.
• Coach and advise supervisors on employee relations, performance, talent decisions and effective, equitable people-management practices.
• Lead employee relations matters, resolve employee concerns, document outcomes and escalate matters requiring investigation to the COO.
• Lead recruitment and selection with hiring managers, including staffing needs, job design, sourcing, interviewing, promotions and other talent decisions.
• Oversee pre-employment background and reference checks.
• Own and improve performance management practices, including goal setting, feedback, performance reviews and career development.
• Manage employee life-cycle processes, including onboarding, employee changes, leaves, separations and exits.
• Lead learning and development, recognition and retention programs with organizational leaders.
• Lead employee engagement efforts, including surveys and feedback processes, and translate findings into priorities and action plans.
• Manage internal HR communications and resources, including the intranet, policy updates and employee announcements.
• Manage compensation and benefits programs, including salary structures, market and pay equity reviews, and annual benefits renewal; make recommendations to the COO.
• Oversee benefits, leaves, accommodations and related employee support, coordinating with brokers, vendors, Finance and other partners as needed.
• Own the employee handbook and HR policies and ensure compliance with applicable federal, state and local employment laws, including postings, recordkeeping and reporting.
• Oversee HRIS administration, personnel records and I-9 compliance, and partner with Finance on payroll processing and personnel budget planning.
• Oversee workplace safety, workers’ compensation and unemployment claims, including Oregon OSHA requirements and the safety committee.

Benefits

• 144 hours of paid time off annually.
• 12 paid holidays annually: 10 standard holidays and 2 floating holidays.
• Medical and dental benefits with 100% of the cost covered for employees and their dependents.
• SIMPLE IRA with up to 3% match.
• Annual volunteer hours to give back to the community.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Director