Director of Human Resources

SOUTHERN OREGON GOODWILL INDUSTRIES•Medford, OR

1d•$85,000 - $95,000•Onsite

About The Position

The Director of Human Resources provides leadership and direction for the development and implementation of Human Resources and organizational practices. Working with senior leadership, the Director identifies and designs initiatives that build talent and support the strategic business plan, while ensuring that the organization’s mission, vision, and values are reflected in HR operations. The role oversees the HR department and its operating plan, policies, programs, recruitment, personnel records, HRIS, training, benefits, compensation, and employee communications. The Director advises executive leadership on organizational development, staffing, wages, benefits, employee development, and labor relations; supports employee engagement and retention; and represents the organization in personnel-related matters. The position also requires maintaining confidentiality, following safety and privacy practices, supporting Goodwill’s mission, and traveling locally and regionally as needed.

Requirements

Bachelor’s degree in human resources, management, or a comparable field.
Five years of experience in human resource management, industrial relations, or a related field, including supervisory experience.
SHRM-CP, SHRM-SCP, or comparable valid certification is required.
Broad knowledge and experience in federal and state employment law, including Oregon and California; employee relations and development; HRIS; training and recruitment; and policy development and writing.
Demonstrated high level of confidentiality.
Above-average oral and written communication skills.
Above-average organizational, time-management, and personal-efficiency skills.
Excellent interpersonal and coaching skills.
Ability to work with incomplete information and act in the organization’s best interests.
Demonstrated ability to lead and develop HR staff.
Demonstrated ability to contribute successfully as a member of an executive management team providing company leadership and direction.
Excellent computer skills in a Microsoft Windows environment, including Excel, database management, and record keeping.
Demonstrated understanding of HRIS functions.
Ability to drive and travel locally and regionally.
Must pass a criminal background check and pre-employment drug screen.
Must maintain a valid Oregon driver’s license, car insurance, and a reliable automobile, with a driving record acceptable to Goodwill’s policies and liability insurance provider.

Nice To Haves

Active affiliation with appropriate HR networks and organizations.
Ongoing community involvement.

Responsibilities

Maintain current knowledge of employment laws and government reporting requirements, including EEO, ADA, protected leaves, U.S. Department of Labor, and Oregon BOLI requirements.
Serve as the primary contact with labor counsel and government agencies on personnel matters; represent the organization in grievances, hearings, claims, and professional meetings.
Advise on and manage strategic HR initiatives, including succession planning, staff training and development, and employee retention.
Support employee communication and feedback through meetings, suggestion programs, engagement surveys, focus groups, and one-on-one meetings.
Monitor organizational culture and employee engagement, and contribute to planning and integrating strategic plans across the organization.
Keep the Chief People Officer and executive team informed of significant HR problems or issues.
Oversee HR staff and identify opportunities for improvement, efficiency, and professional development.
Develop, implement, and monitor the HR department operating plan.
Analyze personnel and HR policies, programs, and practices; keep management informed of developments; facilitate annual policy review; and develop and write personnel policies and procedures.
Conduct an annual Employee Handbook review and periodically communicate results to the organization.
Serve as the organization’s HRIS subject matter expert and work with managers on personnel matters.
Oversee recruitment and develop a recruitment plan to build talent and reduce turnover.
Ensure personnel records are maintained and managed according to industry standards and protocols.
Advise executive leadership on organizational development, strategic staffing, wage analyses, benefits, training and development, and labor relations.
Provide periodic reports on HR activities; participate in management and staff meetings and other meetings as necessary.
Prepare and monitor the HR budget.
Collaborate with Workforce Development to develop and implement employee training needs, measure training effectiveness, and report results.
Collaborate with the Chief People Officer on effective new employee orientation and onboarding.
Define HR training programs and work with divisional leadership to ensure timely delivery.
Oversee benefit orientations and other benefits training; advise executive leadership on benefit changes, particularly those intended to support employee engagement and retention.
Develop and review the organization’s wage and salary structure and pay policies; participate in at least one biennial salary survey; and collaborate with executive leadership on pay practices that support recruitment and retention.
Actively support and promote Goodwill’s mission in a management capacity.
Follow safety, loss-prevention, risk-management, privacy, and confidentiality requirements; attend required safety training and participate in safety drills and exercises.
Safeguard company property and report theft, fraud, waste, or unauthorized possession.
Maintain punctual and regular attendance and perform duties in a manner that supports teamwork, Goodwill’s mission and ethics, and applicable policies and standards.
Drive and travel locally and regionally as required.