Director of Human Resources

VNA & Hospice of the Southwest Region Inc•Rutland City, VT

About The Position

The Director of Human Resources oversees HR personnel and operations, partners with leadership to meet workforce needs, and promotes employee engagement and growth. The role covers recruitment, retention, employee relations, compensation, benefits, performance management, and employment compliance. It develops HR goals and initiatives aligned with the Agency’s mission, vision, values, and strategic plan, and oversees the day-to-day work of the HR department, including hiring, supervising, developing, and evaluating direct-report staff. The Director leads recruitment, hiring, onboarding, and retention strategies; partners with leaders on workforce and succession planning, organizational structure, and change management; and uses workforce measures and employee feedback to recommend improvements. The role oversees performance management and advises managers on employee relations, corrective action, conflict resolution, and consistent policy application. It also investigates employee complaints, supports equitable and competitive compensation practices, participates in Agency leadership and planning, and reports HR priorities and workforce trends to Senior Leadership.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • At least five years of progressively responsible human resources experience.
  • Experience with employee relations, recruitment, benefits, performance management, and employment compliance.
  • Valid state driver’s license.
  • Ability to successfully pass pre-employment adult, child, and VCIC background checks.

Nice To Haves

  • Human resources leadership experience in healthcare, home health, hospice, or a nonprofit organization.
  • Experience supporting a workforce across multiple locations.
  • Experience with employee engagement, leadership development, succession planning, and organizational change.

Responsibilities

  • Develop and implement human resources goals, priorities, and initiatives aligned with the Agency’s mission, vision, values, and strategic plan.
  • Oversee daily Human Resources department operations and hire, supervise, develop, and evaluate direct-report staff.
  • Lead recruitment, hiring, onboarding, and retention strategies to attract and retain qualified employees and meet staffing needs.
  • Partner with leadership and managers on workforce planning, succession planning, organizational structure, and change management.
  • Analyze workforce measures, including vacancies, turnover, retention, and employee engagement, to inform planning and recommend improvements.
  • Lead employee engagement initiatives, evaluate employee feedback, and work with managers to improve the employee experience and workplace culture.
  • Oversee performance management, including employee evaluations, goal setting, and performance improvement planning.
  • Guide and coach managers on employee relations, corrective action, conflict resolution, and consistent application of Agency policies.
  • Conduct timely, thorough, and impartial investigations of employee complaints and concerns, document findings, and recommend appropriate action to Senior Leadership.
  • Partner with Finance and Senior Leadership on equitable and competitive compensation practices, including salary review, market analysis, and compensation recommendations.
  • Serve on the Agency leadership team and participate in strategic and operational planning.
  • Collaborate with Agency leaders on leadership development, employee training, and professional development needs.
  • Provide Senior Leadership with updates, recommendations, and reports on HR priorities, workforce trends, and employee matters.

Benefits

  • Generous paid time off.
  • Group health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Short-term disability insurance.
  • Long-term disability insurance.
  • 401(k) with a 4% match.
  • Continuing education tuition assistance for eligible staff taking work-related courses.
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